Your QuickBooks company file contains all your important financial information related to your business. But, when you use the QuickBooks accounting application for a very long time, your company file data can increase in size. In such a case, you need to condense the data file and minimize its size. However, sometimes, you may come across QuickBooks Error 80004005 while condensing the QuickBooks data. It is a QuickBooks error 80004005 database connection issue that denotes the company data you are trying to compress is corrupted and needs a quick repair.
The error message says, “QuickBooks Error: -6105, -1005 during condense. Unspecified Error 80004005.”
The primary reasons for the QuickBooks data recovery error 80004005 include storage-related problems such as insufficient space, company files stored on different systems, and QB-related problems such as damaged log files and inventory containing negative entries.
Major Reasons for QuickBooks Error Code 80004005
QuickBooks Error Code 80004005 arises while condensing QB data. That is why it is called QuickBooks Condense Data Error Message 80004005. The reasons for this error are:-
- QB company file is damaged.
- If the QuickBooks company file is stored on another computer in the network.
- There is not enough space to store your company file.
- You are using an older version of QuickBooks Desktop or Condense Data.
Points to Remember Before Troubleshooting QuickBooks Condense Data Error 80004005
QuickBooks Condense Data Error 80004005 can be fixed by using the Verify and Rebuild utility. Before you jump onto it, there are a few things that you should consider:-
- Make sure QuickBooks is up to date. Download the latest updates if required.
- Ensure that the storage device you are using to save condensed files has at least 10GB of free space.
- Copy the file to your system’s local storage if the QuickBooks company file is saved on a different system.
- Create a backup of your company file before condensing it to ensure the safety of your data.
Troubleshooting For QuickBooks Error 80004005
You need to use Verify and Rebuild utilities to fix Error 80004005. The verify tool helps figure out your damage in your company file, while the Rebuild utility helps fix that damage. These are the steps you need to follow:-
Solution 1: Use the Verify and Rebuild Data Tool
- Click on the File menu and choose Utilities.
- Tap on Verify Data and wait for the process to get over.
- If your file is damaged, a message will pop up saying ‘Your data has lost integrity’.
NOTE: Follow the below-mentioned solutions if your file is damaged.
- Click on the File menu and select Utilities.
- Select Rebuild Data from the list and then tap on OK when the prompt for backup appears.
- The rebuild process will begin as soon as the backup process is over.
- Tap on OK when you see the error message ‘Rebuild has completed’.
Solution 2: Correct any Negative Entries in the Company File
Sometimes, the wrong or negative entries in your data file may also lead to error Code 80004005 data recovery in Windows 7 and 10. So, you need to perform the below-given steps to correct these negative entries from the data file.
- First, move to the QuickBooks installation folder.
- Then, click on the QBWIN.LOG file and check the reason behind the error.
- It will then show you all the entries and records having zero values.
- So, after detecting the issues, enter the invoice number.
- Lastly, change the negative values and save the file.
Solution 3: Use QuickBooks File Doctor Tool to fix error code 80004005
You can use the QuickBooks file doctor tool from the QuickBooks Tool Hub to rectify issues related to damaged files, internet connection, etc. Follow the given instructions to do so:
- Open the QB Tool Hub and go to the Company File Issues.
- Here, choose the Run QuickBooks File Doctor option. Wait till the file doctor tool opens.
- Then, choose your QB company file from the drop-down menu.
- If you do not find it, then Browse and select your file.
- Then, click on Check Your File and Continue.
- Enter the QB Administrator password and hit Next.
Solution 4: Clean Install Your QuickBooks Application
Sometimes, just reinstallation of your QuickBooks application can help fix error codes like 80004005. So, follow the given steps to clean install your QB application.
Step 1: Remove QuickBooks From the System
- For this, you need to open the Windows start Menu.
- Then, search for the control panel option.
- After this, you need to click on the Programs and Features tab or the uninstall a program option.
- After that, you need to select the version of QB application that you want to remove.
- Now, go for the uninstall/change and remove it.
- Then hit Next.
- After this, you might need to enter the Windows Admin password if asked.
Step 2: Again Install QuickBooks Desktop On the System
Once, you have removed the QB Desktop application, you can install it again. This way QB will automatically install new folders and rename the old ones which may rectify the issue.
You will need the product information like product and license number, which you can get from the original package or confirmation email from Intuit. Otherwise, you can also get the information from the account management portal.
Seek Experts Help!
Verify and Rebuild utility should be enough to fix QuickBooks Merchant Services Error Code 80004005. Now try to condense your file once again. If the error does not get resolved after following the solution mentioned above, reach out to an expert at QuickBooks Data Service Solutions Helpline number +1-(855)-955-1942, and they can provide you with all the required assistance.
Frequently Asked Questions:
Ans: Usually, it takes around 1 hour to condense your QB company file. But the time to condense the file depends on the size of your file; if the file size is big, then it can take some more time.
You can fix the QuickBooks error 80004005 runtime error by running the Verify and Rebuild Data Utility Tool. Additionally, the QuickBooks File Doctor Tool can also help you to fix this error code 80004005. The steps for these troubleshooting methods are given in the blog above.