Many users often experience the QuickBooks error 6000 83, which mostly indicates a problem in the company file, such as damage or wrong hosting settings. This error mostly appears while trying to open or create a backup of the QuickBooks company file. It can interrupt your work as it blocks you from accessing the crucial data.
When you encounter this problem, an error message will appear, stating, “An error occurred when QuickBooks tried to access the company file. Please try again. If the problem persists, contact Intuit and provide them with the following error codes: (-6000, 83).”
Now, this error needs to be fixed to resume working in your QuickBooks Desktop company. Therefore, we have created this detailed guide, which will provide all the essential information about this issue. Moreover, this guide will list the most effective solutions that will help you fix the problem.
You may be stuck with a technical problem while resolving the error 6000 83. Don’t worry— the QB experts are here to help. Dial us at +1-(855)-955-1942 to connect with a QuickBooks professional.
Know the Root Causes of QuickBooks Enterprise Error 6000 83
Several reasons can make you stuck in this error, and it is required to know these causes to save your time in the future from this error again. So, let us walk you through the causes listed below.
- An outdated or damaged QuickBooks Desktop
- An incomplete or improper QuickBooks installation or setup
- Lack of admin privileges can prevent you from accessing the company file
- The firewall security settings can also interrupt the QuickBooks working process
- Damage to the company file, which has lost its data integrity
- If you are utilizing a QuickBooks company file on multiple systems on the same network
- It may also be possible that you have a different language set on the computer other than English
- A wrong QB company file extension can also result in many company file-related issues
- The .ND path might be incorrect, which is a concerning problem for the QB company file
The above-listed are the most common reasons behind the QuickBooks error 6000 83. Once done going through them, let’s head towards the proven solutions to overcome this issue.
Here’s What You May Experience When You Come Across Error 6000 83
While encountering the QuickBooks error 6000 83, you will start to experience some inconveniences, such as:
- The desktop will start to crash frequently
- In such a scenario, your system’s screen will show the error message related to the 6000 error series
- Maybe QuickBooks will start to freeze
These instances will affect your working process. To tackle this problem, you can follow the methods given below.
Most Significant Scenarios in Which the QuickBooks Desktop Error 6000 83 Occurs
To resolve this issue, you should know the common instances where this error arises in the QB Desktop. There are some particular instances when the QuickBooks error 6000 83 arises, such as:
- While trying to create a backup of the company file
- When you try to restore your company file
- When you keep your company file stored on a Windows server
- When you keep your company file on a Linux Server
Now, you need to resolve your issue as per the situation you are facing. For that, try the outlined methods in that section.
Tried and Tested Ways to Resolve the QuickBooks Error 6000 83
Currently, you are aware of the most likely causes behind this issue. Now, let us walk you through the most effective solution to resolve the error 6000 83 in QuickBooks Desktop.
But before trying any solutions, ensure that you update QuickBooks Desktop to the latest version. After verifying that, if the problem still persists, try the resolutions outlined below.
A. While Trying to Create a Backup of the Company File
If you are experiencing this issue while creating the backup of the company file, then you should follow the troubleshooting methods outlined below.
- Start by accessing the QB Desktop on your server workstations
- Next, head to the File menu and select the Quit QuickBooks Desktop
- Tap on the Windows Start menu
- After that, type File Explorer in the search bar and tap to open it
- Here, you need to select the My Computer, also called The PC, from the navigation bar
- Then choose and open your C: drive
- To create a new folder for the file, right-tap on the screen, choose New, and then choose Folder. You should name it QB Test Folder
Now, if you don’t know how to create a backup file for automatic backups in the future, follow these steps.
B. When You Restore Your Company File
If you encounter the QuickBooks connection error 6000 83 while restoring your company file, then you need to follow the troubleshooting method given below.
Method 1: Verify The Backup Company File Name
You should make sure that the backup company file does not contain any symbols, special characters, or spaces in its name. To verify that, follow the steps outlined below.
- Start by navigating the Windows Start menu
- Next, type “File Explorer” into the search bar and access the File Explorer
- Find and access the backup company file from where it is saved
- Now, right-tap the file with .qbb at the end of its name and select the Rename option
- Here, if you see any special characters, symbols, or spaces in the filename, remove them.
Once you have verified the QB company file name, you need to restore your company file. After resting it, check whether the problem is solved or not. If you are still facing the QuickBooks Enterprise error 6000 83, follow the next listed solution.
Method 2: Create a Portable Company File
If even after verifying the file name, the company file isn’t responding or you can’t move its location, you should try to create a portable company file by following the upcoming steps.
- Start by opening the QuickBooks Desktop as an administrator user
- Navigate to the File menu and choose Create Copy
- Now, choose the Portable company file option and then Next
- Here, you need to give your company file a unique name. It will make it easy to tell apart from the standard company file
- Next, choose the location to store the portable company file. You can choose this location with the idea of finding it easily when needed, so you can save it to the Windows Desktop folder
- Lastly, select Save and then OK when you’re ready
Completing this method will get you a portable company file to access the company file easily. However, if you are still experiencing the QuickBooks connection error 6000 83, you need to restore the backup file from the local hard drive.
Method 3: Restore the Backup Company File from Your Hard Drive
You need to restore the backup company file from the local hard drive to fix this QB Desktop issue. For that, you must move your company file to the local hard drive, which is usually the C: drive. Once you have restored the backup file, you should move it back to the server.
Note: Remember that you can access the backup file following the mapped path or UNC path when the file is stored on a network. Additionally, to start with, set the path and talk to your network admin about it if you have doubts.
C. When You Keep a Company File Store on the Windows Server
In a scenario where you encounter this error, and you commonly keep your company file on the Windows server, it is possible that there is an issue in the multi-user hosting settings. In such cases, you should try out the methods outlined below.
Method 1: Turn Off Hosting From the Utilities
Sometimes, when the QuickBooks company file is open on many computers under the same network, this problem can arise. In such a scenario, you should turn off the multi-user access by repeating the upcoming steps.
- Start by opening the QB Desktop on one of the systems
- Head to the File menu and click on Utilities
- Here, if you see the Host Multi-User Access, don’t select it, but just move on to the net system because this one isn’t the culprit
- When you are done locating the Stop Hosting Multi-User Access, select this option
- You should repeat these steps on every workstation
Once done, turn off the hosting on all your workstations, and check whether the problem is solved. Still facing the company file-related issue, follow the next possible solution.
Method 2: Run the QuickBooks File Doctor from the Tool Hub
To fix the QuickBooks company file damage, you should run the QuickBooks File Doctor. However, to run the file doctor tool, you should have the QuickBooks Tool Hub installed in your system. After ensuring that, follow the next few steps to run this tool.
- Start by accessing the QuickBooks Tool Hub application
- In Tool Hub, click on the Company Files Issue tab
- Here, you will see the Run QuickBooks File Doctor. Click on it
- Now, you need to choose your company file from the drop-down menu
- Then, select the Check your file option, and then click Continue
- End the procedure by entering your admin password, then press the Next
After running the QuickBooks File Doctor, check if the problem is resolved. Now, to fix these issues manually, follow the steps given below.
Method 3: Restore the Company File from a Backup
In a case, if you have a backup of the company file, you can use it to restore your problematic company file. To implement this, follow the steps outlined below.
- Initiate by opening the QuickBooks Desktop, and head to the File menu
- Next, select Open or Restore Company> Restore a backup copy and click on Next
- Now, choose the Local Backup and then Next
- Search for the computer for the backup company file. This file consists of [Your company name].qbb
- Here, you should choose a folder where you want to save your restored company file and then select Open
Note: When you access the backup in the same folder as your existing company file, the names are unique. To avoid any overwriting, you should rename the existing file or the backup file to a unique name. Another better option is to save the backup in a completely separate folder.
- Lastly, select Save when you’re ready
By implementing this method, you will be able to restore your company file. Run the check to see whether the problem is solved. If you are still facing the same issue, you should follow the next method.
Method 4: Manually Troubleshoot Company File Sharing and Hosting
If you’re unable to run the QuickBooks File or still encounter the same issue after running it, try troubleshooting the company file and manually sharing and hosting it by repeating the steps below.
Step 1: Set Up Windows to Share the Company File
To troubleshoot this error, you should repeat the pointers given below
- Update QB Desktop to the latest version
- Verify the firewall and internet settings on your server computer and workstations. Other than that, ensure QuickBooks Desktop can run on your network
- Now, you should set the folder permissions to share the folder with your company files, and the folder is usually called “QuickBooks.”
Once you have carried out these instructions, follow the next step outlined below.
Step 2: Scan the Folder That Holds Your Company File
You should scan the folder holding the company files, but to do that, ensure you download and install the QuickBooks Database Server Manager on the server. After ensuring that, follow the instructions given below.
- Head to the Start menu on the server system
- Next, type “Database Server” in the search bar and open the QB Database Server Manager
- Now, follow the steps to scan the folder with your company files
- After that, open the Windows Start menu and type “File Explorer” in the search bar, and tap on it to open File Explorer
- Then, locate the folders you just scanned
- Check to ensure there’s an ND file in the folder. It will look like your company file with qbw.nd at the end
Access the company file in the QB Desktop. Now, if you can work in the company file, everything is fixed. If you still see error 6000 83, head to the next step.
Step 3: Verify the Hosting Settings
The Database Server Manager can occasionally reset the hosting settings on the workstations. Once you have scanned your folders, follow the steps given above for turning off hosting on your workstations from this article. Access the company file in QB Desktop. If everything is working seamlessly, it means the error is fixed. However, if you are still facing the same error, follow the next possible steps.
Step 4: Reset the QuickBooks Database Server Manager
Even when turning off hosting settings doesn’t work, you need to configure Database Server Manager. Once you are done following this procedure, check whether the problem is solved. If this problem still persists, you need to try the next method.
Step 5: Move the Company File from its Location
Changing the company file location can resolve many types of issues. To try this solution, follow the steps given below.
- Start by accessing the Windows Start menu
- Next, access the File Explorer and locate the folder with your company file
- Find your company file, which should look like “Your Company name” with .qbw at the end
- Now, right-tap the company file and select the Copy option
- Then, right-tap an empty space on the desktop and select the Paste option. You now have a copy of your company file
Note: The QB Desktop may ask you to rebuild the company file. If it does, follow the onscreen instructions.
- Access QuickBooks Desktop
- Next, choose Open or restore existing company, followed by Open a company file
- Search for your computer for the company file and make a copy of it to your Windows desktop
Now, if you are able to access the copied company file successfully, the issue is the file location. Head back to the copied company file and copy it to the original folder by following the upcoming instructions.
- Start by closing the QB Desktop
- Head to the File menu and choose Quit QuickBooks Desktop
- Now, right-click on the copied company file and then select Rename
- After that, add the word “Updated” to the filename so it will be easy to identify it in the future
- Access the folder with your original company file
- Next, right-click the original company file and select Rename. After that, add the word “Old” to the filename, and now you can’t use it anymore
- Now, you need to drag the copied company file from your desktop folder to the open folder
- Open QuickBooks Desktop again and choose Open or restore an existing company, followed by Open a company file
- Lastly, search for and open the copied company file
After implementing these instructions, copy the company file from now on. If you are still seeing error 6000 83, follow the next possible solution.
Method 5: Edit the Windows Hosts File to Fix the QuickBooks Desktop
When manually troubleshooting methods do not resolve your problem, you should edit the Windows hosts file by following the instructions below.
- Start the procedure by tapping on the Windows + R keys, and then access the Run Window on the screen
- Now, type “cmd” in the search bar, followed by pressing the Enter button to open the Command Prompt window on the screen
- Next, you need to type the ipconfig/all and then again hit the Enter button on the desktop
- Here, write down the IP address and Hostname that can be seen on the screen somewhere on a piece of paper
- After that, you are ready to edit the host file on Windows
- Now, you should shut down QB and head to the Start menu
- Here, you should follow the path listed below:
- For the 32-bit system: C:\Windows\System32\Drivers\Etc
- For the 64-bit system: C:\Windows\Syswow64\Drivers\Etc
Note: When you can’t locate the Windows folder on the computer, you should follow the instructions below to find the hidden files and folders.
- Start by tapping on the View tab, followed by the hidden items
- Next, right-click on the hosts’ file, select the option “open with”, and then select Notepad
- Now, type the IP address and computer name while entering the details, use the Tab key instead of the spacebar
- Finally, verify the hosting modifications, and then you need to reopen the QuickBooks Desktop in multiuser mode
After that, check whether the error 6000 83 in QuickBooks Desktop. Hopefully, this method will help you resolve this issue.
D. When You Keep Your Company File on Linux
You need to follow the methods given below if you keep your company file on a Linux server. But before you start, ensure that you have the permissions to make modifications to the server if you need to reach out to an IT expert for help. Now, if you have these permissions, then follow the next troubleshooting steps.
Method 1: Configure the Linux Server to Host Computers
Sometimes, the Linux server settings can interrupt the hosting computers on its network, which can lead you to the QuickBooks error 6000 83. So, now to resolve it, you need to configure your Linux server.
- Start by opening the Linux Database Server Manager on your server
- Next, you should restore the Database Server Manager and directory in the Initord.conf file. The steps to do so are given below.
| How to Configure the Linux Database Server ManagerTo configure the Linux Database Server Manager, start by updating the monitored.conf file. For that, list the shared directories in the qbmonitored.conf file to share users’ access to the company files by repeating the steps below. First, open the terminal windowSecond, edit the /opt/qb/util/qbmonitord.conf fileNext, enter the full path of every directory on a separate line, such as /QBData or /QBcompanyfilesLastly, restart the qbmonitored or qbdbfilemon service After listing the shared directories, follow the next steps to create a Samba share. To start, you need to become the root user or create a user groupNext, add all the users and passwordsHere, you should set the sharing permissionsHead to /etc/samba by adding lines to the smb.confLastly, enter the service smb restart to restart the Samba daemon Once done, follow the next few steps to save messages in the qbmonitord.log. Start by restarting the syslog daemon after installation to save messages in the qbmonitord.logNext, open the terminal windowLastly, enter /etc/init.d/syslog restart, press Enter Now, the syslog daemon will log messages from the qbmonitord to the qbmonitord.log file. |
- Now, restart your QB application on the host systems
Once done, configure your Linux server, and check whether your problem is solved. If you are still facing the same issue, then you should follow the next few steps.
Method 2: Configure Your Host File on Your Workstations
Before configuring the host file of your system, you should ping your server to get the server name and IP address.
- Start by opening the Windows Start menu on any of the computers connected to the network
- Next, type “CMD” in the search bar and open Command
- Now, you should type “Ping[Name of your Linux server]” in Windows and hit Enter
- Then, write down the server name and the IP address
After that, edit the host files and ensure that all the systems are connected to your server with the correct IP address and Linux server name. Next, start with that system where you see the error 6000 83.
- Start by closing all the computers connected to the network.
- Head to the File menu and select Quit QuickBooks Desktop
- Next, access the Windows Start menu
- Now, type File Explorer in the search and open File Explorer
- Then, choose My Computer from the navigation bar, which is sometimes called “This PC”
- Access your C: drive. Then open your Windows folder
- Locate the System32 folder. Access the Drivers folder and then the ETC folder
- After that, right-tap the file called C:\Windows\System32\drivers\etc\hosts. Choose Open with, followed by Notepad
- Head to the bottom of the file. Here, you need to add the Linux server IP address after the text. Then, hit the Tab key and add the Linux server name.
Note: Ensure that the top-level names are entered with the correct case because the Linux system files are case sensitive.
- Lastly, select File >Save and then close Notepad
Once done, follow these instructions, access the QB Desktop and your company file again.
Some Additional Solutions to Fix Error 6000 83 in QuickBooks
The following are some additional effective solutions to try when you are unable to resolve the QuickBooks error 6000 83.
Method 1: Configure the Firewall Security Settings
Many types of company file issues can arise when the Windows firewall settings block you from accessing it. In such cases, you should configure the firewall security settings to continue working without any interruption from the firewall.
After restoring the settings, you should verify whether the problem is solved. Still experiencing the QuickBooks error 6000 83? Then, you need to try the next possible solution.
Method 2: Scan Your QB Company Files
You should run the scanning process of the company files with the help of QuickBooks Database Server Manager. It will scan and repair any issues that arise due to network-related glitches. Before doing anything, you should know that you can scan these files once. You need to repeat the instructions below to scan the company file.
- Head to the Windows Start menu on your system
- Here, enter “Database” in the search bar and open the QuickBooks Database Server Manager
- Head to the Scan Folders tab
- Next, choose Browser and then choose the folders that hold your company files (QBW).
- Now, click on OK to complete the procedure
- Lastly, when you are ready, select the Start Scan
Once the scanning is done, the folders appear in the QuickBooks Company files found section. Now you are able to open the files in these folders from other computers on the same network. However, if you are still experiencing the QuickBooks error 6000 83, then follow the next solution.
Hopefully, all these methods will help you troubleshoot the QuickBooks error 6000 83. Now, let’s wrap up this blog with a quick review of the information provided in it.
Here’s the Different 6000 Series Errors You May Encounter With
The table below shows the different types of 6000 series errors that can arise when using QuickBooks.
| Error code 6176, 0 | Error code 6000, 107 | Error code 6000, 1076 |
| Error code 6010, 100 | Error code 6138, 105 | Error code 6210, 0 |
| Error code 6147, 0 | Error code 6131, 0 | Error code 6087, 0 |
| Error code 6120, 0 | Error code 6144, 0 | Error code 6144,-103 |
| Error code 6000, -305 | Error code 6189, 1005 | Error code 6190, 1005 |
| Error code 6144, -304 | Error code 6000, -832 | Error code 6190, -82 |
| Error code 6190, -85 | Error code 6190, 816 | Error code 6129, -101 |
| Error code 6000, -82 | Error code 6144, -82 | Error code 6012, -1061 |
| Error code 6190, -83 | Error code 6189, -83 |
There can be different reasons behind each error, depending on the instance or the time it arises. After discussing them, let’s discuss the common cases when this issue happens.
Conclusion
This detailed blog has covered all the informative aspects about the QuickBooks error 6000 83. It has outlined the most significant causes of this issue. Moreover, it has listed the most effective troubleshooting methods to overcome this error. All you need to do is follow every troubleshooting method in the given order to avoid any technical issues.
However, you should consider that resolving this problem could be a time-consuming and hectic process. Therefore, to get the error easily resolved, you can call us at +1-(855)-955-1942 to get expert assistance from QuickBooks professionals.
Frequently Asked Questions (FAQs)
A. The error series 6000 is a list of some common technical errors that arise in QuickBooks, mostly while working on the company files. Error codes such as 6000 82, 6000 63, and some others that start with the 6000 number are part of this series. These errors occur due to the faulty company files and the wrong network part. Sometimes, firewall settings can also block QuickBooks from accessing the server. In a scenario where you are not using the QB Desktop due to a lack of admin permissions, these types of problems can interrupt your working processes.
A. Occasionally, when error 6000 83 arises, you can’t access or move your company file. You can resolve this issue by repeating some healthy practices. First, ensure that your software is updated. If it is updated, and you are still facing the same problem. So, you need to check the backup company file name because it is case sensitive, and avoid using any special characters or spaces. You should also run the Quick File Doctor tool to repair the issue in the company files.
A. The .ND files stand for Network Data, which are the configuration files that help the QB Desktop open a company file on a network or multi-user environment. Occasionally, when its path is wrong, many types of errors and issues occur when accessing the company file on a network.
