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4 Easy Solutions for QuickBooks Error 12057- Unable to Update Payroll

4 Easy Solutions for QuickBooks Error 12057 Unable to Update Payroll

QuickBooks is widely used to run payroll for employees around the world by businesses. It is advised to update the payroll service every time there is a new release so that users can have the latest services. Sometimes users may not be able to do so because of QuickBooks Error 12057. This error arises either while updating QuickBooks payroll or updating the QuickBooks application itself. 

Unable to update your QB payroll because of QuickBooks Windows error 12057? Reach out to an expert at +1-(855)-955-1942, and they can help you resolve it.

There are 6 different reasons that can lead to QuickBooks Error 12057. It includes system-related problems such as installation errors or incorrect internet settings. Other reasons include network-related problems such as poor internet connection and unresponsive intuit servers. Let’s look at these causes and their solutions in detail:- 

Cause 1: Unfavourable Network SSL Configuration 

SSL (Secure Sockets Layer) is the internet protocol that is used to establish links between networked computers. Unfavorable SSL settings can prevent QuickBooks from connecting with Intuit’s server, leading to QuickBooks Failure error 12057. 

Solution: Change SSL Settings as Required

You can change your SSL settings and make it favorable to download QuickBooks payroll updates. Keep in mind that the changes would be made in your system settings and thus will affect all other applications. The steps you need to follow are:- 

  • Press Windows + R, and the Run window will open up.
  • Type Control Panel and press enter.
  • Choose Network and Internet Options and then tap on Internet Options.
  • Go to the Advanced menu and scroll down.
  • Find and tickmark Use SSL 2.0 and Use SSL 3.0 boxes.
  • Now click on Apply and then press the OK button.
Change SSL Settings as Required
Change SSL Settings as Required

Cause 2: Lack of Permissions

Updating payroll in QuickBooks requires certain permissions. QuickBooks Error Code 12057 can arise if the user profile you are using on Windows to run QuickBooks does not have administrative rights.

Solution: Run QuickBooks As Administrator

Running QuickBooks as administrator grants certain permission to the application irrespective of what user profile you are using. It also directs more resources towards the application. The steps you need to follow to run QB as admin are:- 

  • Close QuickBooks and go to the desktop screen.
  • Now press the Windows start button and search QuickBooks Desktop.
  • Right-click on the QuickBooks icon and select Run as Administrator. 
  • Now try to update your QuickBooks payroll.

Cause 3: Errors while Installation

QuickBooks error 12057 can occur if there were some errors made during the installation process. These installation errors may not affect your whole application but just a few services. 

Solution: Use Windows Repair Tool

Windows has an inbuilt tool to repair damages and fix errors. It can also be used to Resolve QuickBooks Payroll Error 12057. The steps you need to follow are:- 

  • Press the Windows Start button and then click on the settings icon.
  • Select Apps and then choose Apps & features.
  • Select QuickBooks Desktop from the list of programs and click on Advanced options.
  • A new window will open up, tap on the Repair button.
  • Click on Reset (If Repair option is unavailable or does not fix the issue).

Cause 4: Timed Out Internet Connection

Updating your payroll services requires a strong internet connection. QuickBooks Failure error 12057 can arise on your system if the connection between your system and Intuit’s server is not established properly. 

Solution: Check your Internet Connection to resolve QuickBooks Error 12057

You need to make sure that your system is connected to the internet and can reach Intuit’s server. You can simply open your web browser and load any frequently visited page. If that page downloads smoothly, you have a strong internet connection. Another way to check the status of your internet connection is by going through your Windows settings and follow these steps:

  • Press the Windows Start button and click on settings.
  • Now select Network & Internet.
  • Tap on Status and check your internet connection status.

NOTE: Contact your internet provider if there is a problem with your internet connection. 

So this has been all about QuickBooks Error 12057. You can also install diagnostic tools from the QuickBooks tool hub to fix installation-related errors. If you still have any doubts left or are stuck at any step, reach out to an expert at QuickBooks Data Service Solutions Helpline Number +1-(855)-955-1942, and they will help you out with advanced troubleshooting methods. 

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Lily Evans

Lily Evans is a Certified Accountant with Expertise in QuickBooks, Sage and Quicken Accounting Software. Lily has been working with Data Service Solutions for the last 3 years as a QuickBooks Expert and is Helping Accounting software users with their day to day accounting tasks and issues.

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