Different problems can occasionally occur when you open QB company files in multi-user mode. One of the most difficult issues you might face is QuickBooks error 6130. Here’s the error message that you are likely to observe on the screen:
| “Error 6130 0: QuickBooks has encountered a problem and needs to close. We are sorry for the inconvenience.” |
Generally, this error arises due to corruption in the company file and damaged user profile. Here’s what might happen once this problem surfaces on your computer:
- The active QuickBooks window freezes & closes unexpectedly.
- Your system might function quite slowly.
- The third-party apps installed on the computer might become inaccessible.
- You might even notice unexpected system shutdowns.
The comforting fact is that you can easily fix this error code using various techniques. Let’s dive into the article to understand the common causes of this issue & explore how we can troubleshoot it seamlessly.
If you need instant help to fix QuickBooks error 6130, dial +1-(855)-955-1942 to connect with a QB professional.
Why Do You Encounter the QB Company File Error Code 6130?
Here are the points that describe the main causes of QuickBooks error 6130:
- The company file that you are attempting to open is damaged.
- Incorrect network configuration can disrupt communication between the workstation and the server hosting the company file.
- You might be using an outdated QB Desktop version on the server or workstations.
- Faults in different system files might trigger issues when running QB Desktop.
- Improper entries in the Windows registry won’t allow you to seamlessly operate QuickBooks.
- Outdated Windows can cause compatibility problems with the QB Desktop version installed on your computer.
- The configuration files (.ND & .TLG) might be damaged, so you might not be able to communicate with the server.
- The folder holding the company file on the server might be corrupt.
- Any malware programs on the system can cause difficulties when running QB Desktop.
- Windows Firewall can mistakenly detect QB program files as a security challenge, and consequently, it might disrupt QB operations on the computer.
Now that you are fully aware of the relevant factors that can trigger this error code, let’s proceed to the following section to learn how to resolve it quickly.
Use 9 Proven Methods to Eliminate QuickBooks Error 6130
Here are the different tactics you can easily implement to troubleshoot QuickBooks error 6130. Make sure that you utilize each solution described below in the exact sequence.
1. Install QuickBooks Desktop Updates
An outdated QB Desktop version can cause internal problems when accessing company files. When you install QuickBooks updates, you get new tools, bug fixes, and other technical improvements. This often helps you effortlessly open the company file in multi-user mode.
If, however, you still encounter QuickBooks error 6130, try the next resolution.
2. Operate QuickBooks File Doctor
Network problems can trigger various issues when you attempt to launch QB company files. This is because the improper network setup can disrupt communication between various systems. The best way to fix these problems is to run QuickBooks File Doctor. This advanced utility can also repair your company data.
Do you continue to face QuickBooks error 6130? If that’s the case, consider renaming the configuration files as explained below.
3. Rename the QB Configuration Files
The Network Data (.ND) file and Transaction Log (.TLG) file play a crucial role in maintaining network connectivity and keeping transaction records in QuickBooks. If either of these files becomes damaged, it can trigger error message codes such as 6130 & 6154. Renaming them prompts QuickBooks to generate new files. Here’s how to do it:
- Click the Windows Start button and search for File Manager, then click OK.
- Navigate to the folder where your company file is stored — the default location is usually: C:\Users\Public\Public Documents\Intuit\QuickBooks.
- Look for files with the .ND and .TLG extensions.
- Right-click each of these files and choose Rename.
- Add .OLD to the end of their filenames and press Enter.
- Finally, try opening your company file again.
If you still get QuickBooks error 6130, try updating Windows as detailed below.
Also Read: Solve QuickBooks Error 6000 77 When Opening Company File
4. Download Windows Updates
Using an obsolete Windows version might cause compatibility problems with QB Desktop. This can lead to errors when accessing company files. Once you install Windows updates, you automatically get new features, tools, and various other improvements. Consequently, you can easily run QB to open company files.
If, however, you face QuickBooks error 6130 even after updating Windows, consider using the disk cleanup tool as mentioned below.
5. Run the Disk Cleanup Tool
The Disk Cleanup tool is a built-in feature of the Windows operating system. It helps free up space on your computer’s hard drive by deleting unnecessary and temporary files. Running this tool will assist you in eliminating errors such as 6130 & 3645. Here’s what you should do:
- Press the Windows key + R on your keyboard to launch the Run dialog box.
- Next, type cleanmgr and press Enter.
- Choose the drive where QuickBooks is installed and click OK.
- The tool will scan the drive and show a list of files that can be safely removed.
- Check the boxes next to the file types you want to delete, like temporary files, downloaded program files, and recycle bin contents.
- Click OK to begin the cleanup process.
- Once the cleanup is finished, restart your computer.
- Open QuickBooks again to check if error 6130 has been resolved.
If you find that the 6130 error message code in QuickBooks still persists, try implementing the following solution.
6. Stop QuickBooks Processes Running in the Background
Quite often, QuickBooks processes keep running in the background on the server. This can cause a shortage of system resources when you try to access data files via workstations. Consequently, you might face error codes such as 6130 & 6210 in QuickBooks. Here’s how you can stop these processes on the server:
- Log in to the server computer as an Administrator.
- Press Ctrl + Shift + Esc to open the Task Manager.
- Click Show Processes For All Users and go to the Users tab.
- Locate each QuickBooks process (QBW32.EXE, qbupdate.exe, and QBDBMgr.exe), then select them one by one and click End Task.
- Go back to the workstation and access the company file in multi-user mode.
Do you still notice QuickBooks error 6130? If so, consider running System File Checker, as discussed below.
7. Utilize the System File Checker Tool
The System File Checker tool can easily scan & repair crucial system files. Running this tool will help you ensure the proper operation of QB Desktop on the computer. As a result, you will be able to easily access company files. Moreover, this tool can improve system performance by ensuring faster execution of relevant background processes.
If, however, you still encounter QuickBooks error 6130, consider reconfiguring Windows Firewall settings as outlined below.
8. Reorganize Windows Firewall Settings
Windows Firewall can block QB program files from running on the computer after identifying them as a security issue. Consequently, you might face errors when accessing company files. To fix this problem, you need to create QB exclusions in Windows Firewall. This will allow proper execution of QB program files, and you will be able to open data files quite easily.
If, however, you still get QuickBooks error 6130, try the following troubleshooting method.
9. Use Microsoft Defender to Remove Malware Programs
Malware programs can disrupt the connection between company files on the server & your workstations. The simplest way to get rid of these malware programs is to run Microsoft Defender. This Windows antivirus utility will scan & repair various files and folders, thereby ensuring seamless execution of QB Desktop.
Finally, you will be able to effortlessly open company files located on the server from different workstations.
Preventive Measures to Follow For 6130 Error in QuickBooks
Here’s a list of preventive measures that you should implement for QuickBooks error 6130:
- Regular File Backup: Frequently backup your QuickBooks company file to avoid data loss in case of file corruption.
- Keep QuickBooks Updated: Always use the latest version of QuickBooks to ensure compatibility and minimize bugs.
- Maintain Network Stability: Ensure a stable and reliable network connection to prevent communication errors.
- Run Disk Cleanup: Regularly use the Disk Cleanup tool to remove unnecessary files and free up hard drive space.
- Avoid Sudden Shutdowns: Properly close QuickBooks and shut down your computer to prevent file damage.
- Use Reliable Antivirus Software: Protect your system from malware and viruses that could damage QuickBooks files.
- Monitor Multi-User Mode: Ensure proper configuration of multi-user mode to prevent network data file issues.
- Check File Permissions: Make sure QuickBooks has the necessary permissions to access and modify company files.
Wrapping Up
In this extensive guide, we showed you how to troubleshoot QuickBooks error 6130 using different methods. Hopefully, you can now seamlessly open company files in multi-user mode on the network. If, however, you still encounter various difficulties or have a query, you should contact a QB expert for instant assistance.
Frequently Asked Questions
You might encounter QuickBooks error 6130 due to the following reasons:
1. Corrupted Company File: Damage or corruption in the company file can prevent QuickBooks from accessing it.
2. Incorrect Network Setup: Misconfigured network settings can block QuickBooks from connecting to the server-hosted file.
3. Outdated QuickBooks Version: Using an older version may lead to compatibility issues, eventually triggering errors.
4. Damaged Windows Registry: Corruption in the Windows registry associated with QuickBooks can trigger this problem.
5. Malware or Virus Attack: Infections can damage QuickBooks files, leading to this issue.
6. Incorrect Hosting Configuration: If multiple systems try to host the company file, it can lead to conflicts and errors.
Yes, corruption in system files can prevent QB from running properly, eventually causing problems when opening company files. To resolve this issue, you can run the System File Checker utility. This tool will help you repair system files.
