QuickBooks Payroll subscription renewal is an absolute must if you want to maintain uninterrupted payroll operations. Similar to other subscription-based services, QuickBooks Payroll is available for a set term, after which renewal is compulsory. In this extensive guide, we will walk you through a step-by-step process through which you can seamlessly renew the QB payroll service.
The excellent news is that the payroll subscription renewal process is pretty straightforward. You must note that the steps for the renewal process differ between QuickBooks Desktop and QuickBooks Online. While occasional errors may occur during renewal, they can typically be resolved with ease.
Alright, then, let’s continue to explore the article to learn how to renew QB payroll & discover how you can troubleshoot any issue that might arise during the process.
If you need immediate assistance when renewing your QuickBooks payroll subscription, dial +1-(855)-955-1942 to contact a QB professional.
Quick Steps For QuickBooks Payroll Subscription Renewal
Here’s the process that you can follow for QuickBooks payroll subscription renewal. Carefully review and follow these steps in the exact order to complete the renewal process smoothly.
Step I: Determine Your QuickBooks Payroll Service
It’s important to identify the specific QuickBooks Payroll service your company is using. Knowing your current payroll service will allow you to renew your subscription seamlessly. Follow these steps to locate your payroll service:
A. If You are a QB Online User
To determine your QuickBooks Online Payroll service, follow these steps:
- Launch your web browser and log in to QuickBooks Online Payroll using your primary administrator credentials.
- At this stage, navigate to Settings, then select Subscriptions and Billing.
- Locate and identify your payroll service type (Core, Premium, or Elite).
B. If You are a QB Desktop User
You must follow these steps to identify your QuickBooks Desktop Payroll service:
- Log in to your QuickBooks Desktop application using administrator credentials.
- Navigate to Employees and select the Payroll Center.
- Click on the Payroll tab and check the Subscription Status to identify your payroll service (Assisted, Enhanced, or Basic).
Now, let’s move on to the next step and learn how to quickly reactivate your payroll service.
Step II: Accomplish the QB Payroll Subscription Renewal
Here’s how you can renew your payroll service subscription in QuickBooks Online and QuickBooks Desktop.
(a) How to Renew QB Online Payroll
Here are the steps to renew your QuickBooks Online Payroll subscription:
- Log in to your QuickBooks Online account and go to Settings.
- Select the Subscriptions and Billing tab, then click Resubscribe for your payroll service.
- Review the details in the payroll subscription summary to ensure accuracy.
- Enter your payment information and choose the appropriate payment method.
- Click Resubscribe to instantly renew your QuickBooks Online Payroll service.
(b) How to Renew QB Desktop Payroll
Here’s how to renew your QuickBooks Desktop Payroll subscription. The renewal process varies depending on whether you have QuickBooks Desktop Payroll Assisted or QuickBooks Desktop Payroll Enhanced/Basic. Be sure to follow the steps in the correct order.
Type A: Process For QuickBooks Desktop Payroll Assisted Renewal
To renew QuickBooks Desktop Payroll Assisted, you need to reach out to Intuit’s official support team.
Type B: Process For QuickBooks Desktop Payroll Enhanced or Basic Renewal
For a seamless renewal of QuickBooks Desktop Payroll Enhanced or Basic, you have two available options:
Alternative 1: Utilize Your QB Desktop Company File
To renew your payroll service through the QuickBooks Desktop company file, follow these steps:
- Open QuickBooks Desktop and navigate to the Employees menu.
- Click on the My Payroll Service tab, then select Account/Billing Information.
- Under My Payroll Service, choose the account/billing subscription option.
- Sign in to your Intuit account.
- On your Intuit account page, click Resubscribe under the Status tab.
- Select your Payment Method and enter your payment details.
- Click Place Order to complete the renewal process.
Alternative 2: Utilize Your Official Intuit Account
Follow these steps to renew your QuickBooks Desktop payroll service via your Intuit account:
- Open a web browser and sign in to your Intuit account.
- Navigate to the Status section and click Resubscribe.
- Select Payment Method and enter your payment details.
- Click Place Order to reactivate your payroll service.
- Once renewed, you can also install the latest payroll tax table updates.
Note: The renewal process may take up to 24 hours to complete. Once finalized, the Status will be updated to Active.
Now that your payroll service is reactivated, let’s review your payroll data as described below.
Step III: Review the QuickBooks Payroll Service Data
It’s important to review your payroll setup to ensure that all payroll data, including taxes and employee information, is accurate after reactivating your payroll subscription. Here’s how you can check your QuickBooks payroll data:
(a) Check the QB Online Payroll Data
You need to follow these steps to review your QuickBooks Online (QBO) payroll data:
- Log in to your QuickBooks Online account and navigate to the Payroll section.
- Click on the Employees tab and select each employee’s name to verify deductions, pay details, vacation balances, and other relevant information.
- Go to Settings and select Payroll Settings to review payroll tax rates.
- After verifying all details, click OK to save your payroll settings.
(b) Check the QB Desktop Payroll Data
Below are the steps that you should follow to review your payroll data in QuickBooks Desktop:
- Open QuickBooks Desktop and go to the Employees menu.
- Click on the Employee Center, then select the Employees tab.
- Review employee details, including tax deductions, salary/wages, and W-4 forms.
- Navigate to Lists and select Payroll Item List to verify payroll tax items.
- Click OK to save the verified payroll data and proceed with payroll operations like tax calculations.
As described earlier, some issues can occasionally arise during the payroll renewal process. If you have encountered any errors while renewing your QuickBooks Payroll subscription, you can scroll down to the next section for troubleshooting steps.
Top 7 Ways to Resolve QB Payroll Subscription Renewal Issues
It is pretty normal to have technical issues renewing QuickBooks payroll. Here are some fixes that you can utilize if you run into any problems while reactivating QB payroll. Ensure that you implement these solutions in the exact sequence as set out below.
1. Install QuickBooks Desktop Updates
Updating QuickBooks Desktop provides access to advanced tools and features, helping you complete tasks more efficiently. If you haven’t updated your software in a while, it may cause issues when renewing your payroll subscription. To ensure a smooth payroll reactivation process, make sure to install the latest QuickBooks updates promptly.
Now, verify whether you are still facing issues while renewing your payroll service. If the problem persists, try revalidating the payroll service key, as explained below.
2. Re-enter Your QB Payroll Service Key
Occasionally, reactivating your payroll subscription doesn’t guarantee functionality. You may find payroll tasks inaccessible despite an ‘Active’ status. Re-entering your payroll service key can resolve this, often fixing errors like QuickBooks payroll error PS038. Here’s the procedure that you can follow:
- In QuickBooks Desktop, access Employees > Payroll > Manage Payroll Service Key.
- Select Edit, input your Payroll Service Key, and proceed with Next > Finish.
- Allow the system to download necessary payroll updates.
- Verify the ‘Active’ status upon receiving the update confirmation.
- Finally, you can begin using QB payroll for all your relevant tasks.
If, however, you are still facing payroll renewal issues, try the next solution.
3. Download Windows Updates
Running an older version of Windows can lead to issues renewing your QuickBooks payroll subscription. This is because older Windows versions typically don’t remain compatible with QuickBooks. Therefore, updating Windows is crucial for successful payroll subscription renewal.
Should you still encounter problems when reactivating your QB payroll subscription, consider using QB File Doctor, as mentioned below.
4. Run QuickBooks File Doctor
Any fault in the company data can trigger multiple challenges when you try to renew your QB payroll service. This is because the Intuit servers require valid coordination and verification of company data during payroll renewal. To overcome this issue, you need to utilize QuickBooks File Doctor. This technical utility can help you fix company file issues and resolve certain network problems.
Do you continue to face problems when renewing your QB payroll service? If so, try checking your Internet connection as illustrated below.
5. Check Your Internet Connection
Inconsistent internet connectivity can cause problems when renewing your QuickBooks payroll subscription. To verify your connection, use an internet speed test website, such as Cloudflare. If your speed is under 10 Mbps, you may need a faster provider. Additionally, check the physical connections of your modem, router, cables, and Wi-Fi adapters.
Are you still encountering errors while reactivating your QuickBooks payroll service? If that’s the case, try the next resolution.
6. Reorganize Windows Firewall Settings
Windows Firewall may interfere with QuickBooks payroll reactivation by blocking the execution of QB programs. To fix this, you need to add QB program files as exceptions to the Windows Firewall. Once done, you should be able to renew your payroll subscription without any issues.
If, however, you continue to face difficulties when renewing QB payroll, try verifying the system date and time as explained below.
7. Review Your System Date and Time Settings
Incorrect system date and time settings can prevent you from renewing your QuickBooks payroll subscription. This is because the Intuit server checks your system date and time configuration during the payroll renewal process. To resolve this issue, follow these steps to verify and update your system date and time:
- Right-click the date and time display on your desktop toolbar.
- Select Adjust Date/Time, then navigate to the Date and Time window.
- Click Change Date and Time and make the necessary adjustments.
- Click OK to save the changes, then restart your computer.
Follow These Expert Tips When Renewing QB Payroll Service
Here are some really effective measures that you can implement when reactivating your QB payroll subscription.
- Ensure QuickBooks is Updated: Install the latest QuickBooks Desktop updates to avoid compatibility issues.
- Verify Your Internet Connection: A stable Internet connection is required for a smooth payroll renewal process.
- Adjust System Date & Time: Incorrect date and time settings can interfere with the renewal process, so update them if needed.
- Exclude QB Programs From Windows Firewall: Add QB programs as an exception in Windows Firewall to prevent blocking payroll service renewal process.
- Re-enter Payroll Service Key: If payroll remains inactive after renewal, re-enter the service key to refresh the system.
- Restart QuickBooks and Your Computer: A simple restart can help apply changes and resolve minor issues during the renewal process.
Wrapping Up
In this comprehensive blog, we have discussed the step-by-step procedure for QuickBooks payroll subscription renewal. Additionally, we walked you through different solutions that you can utilize if you run into any difficulties during the renewal process.
Hopefully, you can now seamlessly reactivate QB payroll. If, however, you require further assistance or have a query, you should contact a QB professional.
Frequently Asked Questions
Here’s what you might experience if your QB payroll subscription expires:
1. You will lose the ability to process payroll within QuickBooks. This means you won’t be able to calculate employee wages, withhold taxes, or generate paychecks.
2. You may encounter difficulties in generating and filing necessary payroll tax forms, which could lead to compliance issues.
3. Depending on the specific QuickBooks version you’re using (Online or Desktop), you might experience varying limitations in accessing payroll-related data.
In general, the following payment methods are considered valid when renewing QB payroll:
1. Credit cards (Visa, MasterCard, American Express, Discover).
2. Debit cards (Visa/MasterCard).
3. Bank transfer (ACH) in some cases.
Here’s how you can update billing info for QBO payroll:
1. Firstly, open your QBO payroll account using primary admin credentials.
2. Navigate to Settings, then select Subscriptions & Billing.
3. Click Edit next to your payment method.
4. Enter your updated credit card details.
5. Ensure the billing address in QuickBooks matches your credit card statement.
6. Once verified, click Confirm Card or Save to apply the changes.
