When trying to install QuickBooks updates, you can sometimes run into different error codes. One of the most difficult challenges that you can face is QuickBooks error 15101, which is actually a part of the 15XXX error series. It can also arise when you attempt to download the latest payroll updates. Here’s the error message that you are likely to see on the system’s screen:
| “Error 15101: When updating QuickBooks desktop or payroll” |
Here are the common signs that will help you easily spot this problem on your system:
- The QB Desktop window will stop responding to your commands.
- Your system might operate slower than expected & it may even close down without any prior notice.
- Different third-party apps on your computer might become totally inaccessible.
The reassuring fact is that you can troubleshoot this issue very easily using several techniques. Alright, then, let’s jump into the article to learn about various factors that can trigger this error and explore how we can eliminate it effortlessly.
If you need immediate help to resolve QuickBooks error 15101, you can dial +1-(855)-955-1942 to connect with an experienced QB professional.
Why Do You Run Into QuickBooks Desktop Update Error 15101?
Here are the factors that can provoke QuickBooks error 15101 on your system:
- If you are trying to download QB updates without running the software in admin mode, you won’t have access to all features & tools, and thus, you can face various problems.
- Defects in the QB program can provoke various internal authentication issues, ultimately causing update errors.
- An outdated QB digital signature certificate can trigger different installation & update error codes.
- Your payroll subscription might have become inactive, and thus, you can run into difficulties when installing the latest payroll tax table updates.
- An inconsistent Internet service connection can hinder the seamless downloading of new payroll service updates, eventually causing various error codes.
- A shortage of system resources can occur if different third-party apps keep running in the background on your computer, and as a result, you might fail when updating QB payroll.
- Interference by the Windows Firewall app can stop various QB programs, and thus, you might experience failure when installing software updates.
- Restrictive antivirus software settings are another common reason behind various QB payroll update error codes.
- If you have not set the correct date & time on your computer, the server might not be able to perform certain authentication procedures, and thus, you might fail when installing payroll updates.
Now that you are well aware of the various causes behind this problem, let’s navigate through the next section to explore different troubleshooting fixes for it.
Try These 12 Powerful Resolutions For QuickBooks Error 15101
You can easily eliminate QuickBooks error 15101 by implementing various tactics detailed below. Ensure that you utilize these resolutions in the exact order as they are described.
1. Utilize QuickBooks Desktop With Admin Privileges
It is essential to operate QB Desktop with full admin rights when you need to download and install the latest software updates. Here’s how you can run QB in admin mode:
- Firstly, identify the QB Desktop icon on Windows Desktop and right-click it.
- Select the Run as Administrator option, and after that, click Yes on the ‘Do you want to allow this program to make changes to your computer?’ message.
- At this point, you can enter the admin login credentials if needed. After that, you can effortlessly operate QB Desktop to install the latest software updates.
If, however, you still encounter QuickBooks error 15101, consider using the next solution.
2. Download & Install the Newest Windows Updates
When you utilize an older Windows version on your computer, running QB Desktop may become troublesome due to compatibility-related issues. Furthermore, you may run into different errors, such as QuickBooks payroll error 15101. The only way to resolve this problem is to download and install the latest Windows updates. Once you do so, you can effectively acquire the latest QB payroll updates without encountering any errors.
If, however, you continue to find QuickBooks error 15101, try fixing QuickBooks program issues as elaborated below.
3. Run Quick Fix my Program to Resolve QuickBooks Error 15101
Faults in the QB program configuration can hinder the authentication procedures when you download & install new payroll tax table updates. Consequently, you might run into various payroll errors, such as QB error code 15101 and QB payroll update error 15263. Once you fix the QB program, you can seamlessly acquire all the latest payroll updates. Here’s what you need to do:
- Firstly, you should download & install QuickBooks Tool Hub on your computer.
- You can double-click the QB Tool Hub icon to open it, and after that, navigate to Program Problems.
- Tap Quick Fix my Program and allow the tool to repair your QB program configuration.
- Once the Quick Fix my Program tool has run, you can exit QB Tool Hub and start installing payroll updates once again.
Do you continue to face QuickBooks error 15101? If that’s the case, try installing a fresh QB digital signature certificate, as explained below.
4. Download & Install a Fresh QB Digital Signature Certificate
An outdated QB digital signature certificate can trigger errors, such as QuickBooks error 15270, when you download & install fresh payroll tax table updates. This is because the Intuit server cannot carry out the required authentication checks for your QB Desktop program. Once you install the latest QB digital signature certificate, you can easily get all the latest payroll service updates. Here’s what you must do:
- Navigate to the location on your system where the QuickBooks folder is saved: C:\Program Files\Intuit\QuickBooks
- In the QuickBooks folder, you have to right-click the QBW32.exe file and choose Properties.
- Jump to the Digital Signature tab, and after that, mark the Intuit checkbox shown in the list.
- Tap Details and go to the Digital Signature Details window. After that, click View Certificate and tap the Install Certificate button.
- Follow all the steps and complete the installation process by clicking the Finish button.
- Reopen your computer and access QB Desktop to download & install the latest payroll updates.
If you find that the QB update error message 15101 still persists, consider revising your Windows Firewall settings as detailed below.
5. Reorganize Your Windows Firewall Settings
Windows Firewall can incorrectly determine various QB programs as harmful to computer security, and thus, it can block them from running. Consequently, you might run into different update errors, including the QB application error code 15101. Once you exclude QB programs from Windows Firewall, you can seamlessly acquire all the latest software updates.
If, however, you continue to encounter QuickBooks error 15101, try reactivating your payroll service subscription as mentioned below.
6. Reactivate Your QB Payroll Service Subscription
One of the main reasons behind various payroll update errors, such as QB Desktop error 15101, is the inactive payroll service subscription. You need to ensure that your payroll service plan is currently active when you want to acquire fresh payroll tax table updates. Here’s how you should reactivate your payroll service:
- Open the QuickBooks company file and navigate to the My Payroll Service tab shown in the Employees menu.
- Tap Account/Billing Information, and after that, log into the account using your Intuit login credentials.
- On your QuickBooks page, you have to check the Status. If you find that it is Inactive, you should click Resubscribe.
- Follow each step that appears on the screen and finish the payroll service reactivation.
- Finally, you can reopen QB Desktop and download & install payroll service updates.
Do you still get QuickBooks error 15101? If that’s the case, consider implementing the following troubleshooting method.
7. Revise Your Antivirus Software Settings
The antivirus app installed on your computer might block several QB programs from running after improperly identifying them as a security threat. As a result, you can get different errors when updating payroll. Once you create exclusions for QuickBooks programs in antivirus software, you can seamlessly acquire the latest payroll updates.
If, however, you still encounter QuickBooks error 15101, consider stopping the execution of third-party apps on your system, as detailed below.
8. Restrict the Background Execution of Different Third-Party Apps
The constant background execution of various third-party programs can trigger a shortage of system resources when you are updating QB payroll. As a result, various errors, such as QuickBooks error 12152 and 15101, can appear on the screen.
You should stop third-party apps from running in the background. Here’s how to do so:
- Firstly, you can press Ctrl + Alt + Delete to open up the Task Manager window.
- Navigate to the Task Manager and choose the Processes menu.
- At this point, select various third-party apps that are currently running in the background.
- Click the End Task button to stop the execution of selected third-party programs on your system. After that, you can start installing payroll service updates.
Do you still run into QuickBooks error 15101? If so, consider repairing your company file, as explained below.
9. Fix Your QB Company Data
A corrupted QuickBooks company file can prevent you from downloading and installing payroll tax table updates. Consequently, you may run into errors like QuickBooks payroll service error 15101. To repair your company data, you can use QuickBooks File Doctor. This utility will scan & repair your company file, and it will also fix various network problems.
If, however, you still encounter QuickBooks error 15101, try enabling the QB File Copy Service as mentioned below.
10. Activate the QuickBooks File Copy Service (FCS)
The QuickBooks FCS is a background process that helps manage certain company file operations on the network. If this process is disabled, you might face errors, such as QuickBooks Desktop error PS058, when installing payroll updates. Activating QB FCS will help you fix this problem. Here’s how you can do so:
- Firstly, you can press Windows + R to open the Run window and execute the COMPMGMT.MSC command.
- Navigate to the Services and Applications tab on the Computer Management window.
- Choose Services and double-click the Intuit QuickBooks FCS option.
- Select Manual as the Startup Type option and tap Apply.
- Finally, click OK and reopen QB Desktop to install the latest payroll tax table updates.
If, however, you still run into QuickBooks error 15101, try fixing installation faults as elaborated below.
11. Operate the QuickBooks Install Diagnostic Tool
You might run into errors when acquiring payroll tax table updates if you haven’t accurately installed QB Desktop on your computer. Faulty installation of QB Desktop is one of the primary reasons behind update error codes. Fortunately, you can use the QuickBooks Install Diagnostic Tool to resolve these issues. Once you have run this tool, you can seamlessly download & install the latest payroll updates.
Do you still encounter QuickBooks error 15101? If so, consider reinstalling QB Desktop as described below.
12. Reinstall QuickBooks Desktop On Your Computer
When you reinstall QuickBooks on your computer, you can eliminate damaged files and ensure a fresh setup of the software. This can enable you to fix many internal issues. Here’s what you must do:
- Firstly, you need to tap the Start menu and click the Control Panel icon.
- Go to Programs and Features in the Control Panel and click Uninstall a Program.
- View the list of installed programs and choose the QuickBooks version that you need to remove.
- Click Uninstall/Change, and after that, you have to tap the Remove option.
- Tap Next and wait until the uninstallation process of QB is finished.
- At this point, you should download the newest QuickBooks version on your system.
- Access the download file (QuickBooks.exe), and you must choose the Express Install option.
- Click Next and follow all the on-screen instructions. You should type the product and license numbers for your QuickBooks version.
- Tap Install and wait until you have completed the QuickBooks Desktop installation.
Finally, you can open QB Desktop and seamlessly start working on your projects.
Winding Up
In this extensive blog, we have discussed different solutions for QuickBooks error 15101. Hopefully, you can now seamlessly install the latest QB & payroll updates. If, however, you are still facing difficulties or have a query, you can contact a QB professional for real-time guidance.
Frequently Asked Questions
You might face QuickBooks error 15101 due to various reasons, such as outdated Windows, inactive QB File Copy Service, and restrictive settings of security apps. In addition, you can experience this problem if you haven’t installed QB Desktop using the proper procedure on your computer.
If you want to easily fix QuickBooks error 15101, you can do the following:
a. Install the latest Windows updates.
b. Enable the QB Desktop File Copy Service (FCS).
c. Exclude QB programs from security apps.
d. Run the QB Install Diagnostic Tool.
e. Repair your company data.
f. Terminate the background execution of third-party apps.
Here are the suitable precautionary steps that you can implement to avoid the emergence of 15XXX QuickBooks error codes:
a. Keep your QB company data fully scanned & repaired using various tools.
b. Regularly install Windows updates on your system.
c. Remove temporary files from your system to free up disk space.
d. Scan & repair your system files using System File Checker.
e. Install the antivirus software updates on your computer.
