Numerous problems can trigger failure when you attempt to download QB Desktop payroll updates. One such issue that you might encounter is QuickBooks error 12152, which is actually a part of the 12XXX error code series. In some cases, you might even face this issue when you try to install QB updates.
Generally, glitches in the Internet connection settings bring forward this error. A weak or unstable Internet connection doesn’t allow you to connect to the server, eventually causing a failed payroll update process. In some situations, you might even succeed in updating payroll but discover that the software doesn’t work.
The good thing is that you can eliminate this error code using different tactics easily & effectively. Alright, then, let’s go through the article to understand the main factors behind this challenge & explore detailed solutions.
If you want immediate help to fix QuickBooks error 12152, dial +1-(855)-955-1942 to contact a QB professional.
Why Do You Face the 12152 QB Payroll Update Error Code?
date Error 12152
Apart from slow internet services, QB Error Code 12152 can be caused by a variety of factors. Let’s look at all of them:
- There is an issue reading the license data by QuickBooks.
- When your internet connection is weak or slow, it creates problems while installing QuickBooks.
- This error can also be caused by a problem with the Windows Registry.
- Removal or modification of essential QB files from the system.
- Malware, viruses and other infections can cause this issue.
- You might not be using the latest QuickBooks version or Windows operating system.
- Windows API keys might be broken.
- Having partial or incomplete QB installation might also bring the QuickBooks connection error 12152 on screen.
Use These 5 Proven Resolutions For QuickBooks Error 12152
Now, as you know the causes of QuickBooks error 12152, it’s fairly easy to resolve the error. There are various ways to resolve, let’s understand them in detail-
1. Verify System Date & Time Settings
QB Error Code 12152 can be caused by an incorrect date & time. Thus, setting the date & time can help to fix the error. These are the steps to follow:
- Firstly, make sure your computer’s time and date settings are accurate.
- If not, move the cursor to the time at the bottom-right corner of your screen. Right-click on it.
- Select the Change date and time option.
- Restart QuickBooks to check if the problem has been fixed.
2. Review the Internet Settings
Because the internet connection is the primary cause of QuickBooks Update Error 12152, changing your internet settings may help you resolve the problem. This is how you can do it-
- The first step is to Open the Run prompt box by pressing the keys Window+R on your keyboard.
- Now, type Control Panel in the Search box and hit OK.
- In the search bar, enter Internet Options.
- After this, the Internet property box will appear.
- Now, click on the Advanced tab click on the Restore Advanced Settings and then press OK.
- Wait for sometime, and then restart your system and download QuickBooks update again.
ALSO READ: 6 Verified Ways To Resolve QuickBooks Error 12007
3. Restore Your System
Restoring your PC is among the proven ways to resolve QuickBooks error message 12152. Follow these steps to restore-
- Let’s start with restarting the PC.
- Log in to the system using your Windows administrator password.
- Next, click on the Start menu.
- In the search field, type System Restore.
- Choose the option to restore my PC to an earlier time in the new window.
- Click Next and choose a location, point, or folder to restore the previous version.
- Choose the most recent restore point from the list.
- To display a confirmation message, click Next again.
- Allow the program to finish the process by clicking Next again.
- Finally, reboot your PC.
4. Reinstall QuickBooks Desktop
As mentioned in the causes downloading or installing QuickBooks Software incorrectly can lead to problems such as QuickBooks Error 12152. Reinstalling QuickBooks Software may help solve the problem. Follow the steps to reinstall QuickBooks.
- First of all, uninstall QuickBooks and then reinstall the application again.
- After installation of the software, open it.
- To check for and remove malware, run a full system scan.
- Finally, Click on Repair all Options to fix the issue.
You can also use the QuickBooks Clean Install Tool to reinstall the application on the system.
- For this, go to the website of Intuit and then download the newest version of QB Tool Hub on the system.
- Then, save this file on the system and install the tool hub by clicking twice on the downloaded file.
- After this, hit on the Installation Issues panel and click the QuickBooks Clean Install Tool to run it.
- Then, wait for the tool to run, diagnose, and rectify issues in your program and files.
- Later, you can download and install the QB application on your device and use it error-free.
5. Modify the File Extension Using the Registry Editor
QuickBooks connection error code 12152 can be well fixed by changing the file extension using the registry editor. This can be done by-
- Go to the Start menu and type ‘Command’ in the search box.
- You can press and hold the Ctrl and Shift keys simultaneously, then press Enter.
- Now, a User Account dialogue box will appear on the screen. Now you have to click on Yes.
- Now, you should see a black blinking cursor on the screen. To enter the Registry Editor, type ‘Regedit’.
- Select the Enter key, then select the appropriate key associated with QuickBooks Error 12152 in the Registry Editor such as Google Chrome.
- Now, From the File menu, choose Export.
- Create a folder for the IE Backup Key or Google Chrome & name it.
- Finally, Save the file as a .reg file by selecting the Save option.
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Utilize These Preventive Tips For QB Payroll Update Issues
Here are the best preventive measures that you should use for QB payroll update problems:
- Maintain a Stable Internet Connection: Ensure a strong and uninterrupted internet connection to prevent update failures.
- Use the Latest QuickBooks Version: Regularly update QuickBooks Desktop to avoid compatibility issues.
- Run QuickBooks as Administrator: Open QuickBooks with admin rights to prevent permission-related errors.
- Verify Payroll Subscription Status: Ensure your payroll subscription is active and not expired.
- Check System Date and Time: Incorrect date and time settings can disrupt payroll updates.
- Temporarily Disable Antivirus/Firewall: Security software may block updates; disable it during the update process.
Wrapping Up
In this detailed guide, we have discussed different solutions for QuickBooks error 12152. Hopefully, you can now seamlessly install the latest QB payroll updates. If, however, you still experience various problems or have a query, you can contact a QB professional for real-time assistance.
Frequently Asked Questions
Here are the points that mention the main causes of QuickBooks error 12152:
1. Unstable Internet Connection: Poor or lost internet connectivity can prevent QuickBooks from accessing Intuit update servers.
2. Incorrect System Date & Time: Misconfigured date and time settings can cause authentication failures for updates.
3. Expired QuickBooks Subscription: An inactive subscription restricts access to essential QuickBooks services.
4. Firewall or Security Software Blockage: Antivirus or firewall settings may block QuickBooks from connecting to update servers.
5. Corrupt Windows Registry Files: Damaged registry entries linked to QuickBooks can lead to update errors.
6. Incomplete QuickBooks Installation: A faulty QuickBooks installation can disrupt the update process.
To eliminate QuickBooks error 12152, you can do the following:
1. Check Internet Connection: Ensure your Internet connection is stable and working properly to allow QuickBooks to communicate with the servers.
2. Verify Internet Explorer Settings: QuickBooks relies on Internet Explorer; ensure it is set as the default browser and properly configured.
3. Check System Date & Time: Incorrect date/time settings can interfere with QuickBooks updates; adjust them if necessary.
4. Check Windows Firewall & Antivirus Settings: Ensure QuickBooks is allowed through firewall and antivirus settings to avoid connection blocks.
5. Fix System Files: Utilize System File Checker to scan & repair system files.
6. Reinstall QuickBooks: Uninstall and reinstall QuickBooks to fix corrupted installation files.
Yes, incorrect system date and time settings can cause errors when updating QuickBooks Payroll. QuickBooks verifies the system’s date and time to establish a secure connection with Intuit servers. If the settings are incorrect, it can lead to authentication failures. Therefore, you must know that keeping the system date and time accurate ensures smooth updates and prevents unnecessary errors.
