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How to Fix QuickBooks Unrecoverable Error In Windows 10 & 11?

Intuit QuickBooks Unrecoverable Error

Is your window displaying an unrecoverable error while opening or working on your QuickBooks desktop? If you encounter an unrecoverable error notification, fixing it as quickly as possible is essential. Intuit QuickBooks Unrecoverable Error negatively affects the software and eventually causes an overall malfunction. Every time you try to open your file, the recurring error notification pops up to trouble you. Isn’t it frustrating?

Like other software, QuickBooks throws unwanted errors that may hamper your work. However, fixing these errors is not rocket science, as you can easily learn those short steps in no time. Read this intriguing piece that will help you know what to do when an unrecoverable error occurs to stop you from working on your QuickBooks desktop. You will also learn about the possible reasons for this error and how to avoid them. It can be complex for you to tackle errors like QuickBooks Unrecoverable Error 19743. Secondly, fixing this error on your own is full of risk and may lead to data damage.

Intuit QuickBooks Unrecoverable Error message box

What is Intuit QuickBooks Unrecoverable Error?

QuickBooks unrecoverable error, when opening your QuickBooks app, doesn’t allow you to access your company files. Apart from that, it comprehensively takes a toll on the software and doesn’t allow it to function naturally.

It is a random error that occurs when your QuickBooks application crashes or closes unexpectedly. After it crashes, you are advised not to use it. Instead of that, you should fix it quickly to negate any further damage. You can see this error while attempting to do the following activities;-

  • When you save a backup or a portable copy.
  • When you try to select any menu option, button, or link in QuickBooks.
  • This error can be spotted when opening or closing a file in QuickBooks Desktop.
  • When you try to update QuickBooks program or payroll.
  • When you run utilities to verify, rebuild, or condense data, and more.

Here are The Common Unrecoverable Error Codes

46963 3562540094 6921356389 14753
85647 3568963654 4586352347 78569
20094 9381075896 2456378633 68799
36596 7589174523 5264673569 69632

Root Causes of Unrecoverable Error in QuickBooks Desktop 2021, 2022, 2023?

In this list, we have highlighted the most common reasons for getting an unrecoverable error. Although there could be many probable reasons, these are the most prevalent ones encountered by QuickBooks users.

  • When you have issues with your system or Microsoft Windows.
  • When your company data has been damaged
  • Either Windows or QuickBooks is not up-to-date.
  • When your program code needs repair

Recommended To Read: QuickBooks Crashing When Opening the Software?- Try These Easy Fixes

5 Solutions For Intuit QuickBooks Unrecoverable Error Message

After acknowledging what triggers Intuit QuickBooks Unrecoverable Error, scroll down to the below section that answers how to eliminate an Unrecoverable error. Following the instructions carefully might help you get rid of the same.

Solution 1:- Close All Previously Opened Windows before Assessing QBD

We generally close our QuickBooks company file straight away, leaving many windows open. However, it’s not an appropriate way to do the same because it might invite unrecoverable errors in your QuickBooks desktop. When we try to access our QB desktop, it starts restoring the previously operated windows.

Loading a large company file or several windows simultaneously triggers QuickBooks Desktop Unrecoverable Error. Hence, ensuring all the windows are inactive will help you stay many miles away from this unwanted error. Learn how to open your company file with all windows closed:-

  • Open your QB desktop.
  • A “No Company Open” screen will pop up. Here, choose your company file.
  • Tap and hold the ALT key on your keyword, and then choose OPEN. Hold on to the ALT key until your QB company file opens. Now, QB will ask you to sign in.
  • Now, let go of the ALT key and enter your password to sign in.
  • Press and hold the ALT key again and tap on OK.

Solution 2:- Open Your Company File Using a Different QB User

Try to access your data file using a different QuickBooks user.

  • Go to Company in your QuickBooks Desktop, and choose Set Up Users and Passwords. Then, click on Set Up Users.

For Enterprise users: Go to the Company menu, tap Users, then choose Set Up Users and Roles.

  • Choose Add User…, and then enter the username and password, then choose Next.

Note: Refrain from using the damaged user name.

  • Customize the user as needed, then choose Finish.
  • Go to File and then choose Close Company/Logoff.
  • Now, sign in to the data file using new login credentials.

Now, check to ensure whether the new user is working correctly. If it is working well, you can go on to delete the previous problematic user.

QuickBooks file doctor from tool hub

Note:- Run the QuickBooks File Doctor if your problem persists even when logging in as an admin user.

Solution 3:- Create a New Windows Admin Account

Creating a new user account that has admin-level access can instantly help you rectify this issue.

Create a New Windows Admin Account

For Windows 10 and Newer

  • Choose Start, then choose Settings, then choose Account, and then opt for Family & Other Users.
  • Under Other Users, choose to Add someone else to this PC.
  • Chose I don’t have this person’s sign-in information, then chose Add a user without a Microsoft account.
  • Type in the name of the new account, then choose Finish.
  • Recommendation: Assign a password to the new account to ensure security.
  • Select the newly created account, then select Account Type.
  • Select Administrator and then OK.

For Windows Server 2012 and Newer

Note: We recommend you consult your IT professional before following the below-mentioned steps in this section.

  • Tap on “Tools,” then choose Computer Management.
  • Extend Local Users and Groups, then choose Groups.
  • Click the Administrator Groups twice to open the Administrator Properties window. Choose to Add.
  • In the Select Users, Computers, Service Accounts, or Groups window, enter the account to add to the local admin groups. Choose OK.

Once you set up a new admin, log out and return to Windows. Then, open QuickBooks. If you don’t see the unrecoverable error here, it apparently means that your original Windows user is either damaged or doesn’t have enough space. In this case, you may need to seek your IT specialist to resolve this issue. Your IT specialist will either repair or replace your window user.

Solution 4:- Open a Sample Company File

If you are still facing difficulty opening your company file, try to open a sample file instead. Opening a sample file will enable you to figure out whether the problem lies with your company file or the QB app. Use the below-mentioned steps to open a sample file:-

  • Press the Ctrl key and hold on.
  • Hit the QuickBooks app icon twice.
  • While holding on to the Ctrl key, a “No Company Open” screen will pop up.

No Company Open

  • Now, choose “open a sample file” among the three options.
  • A list of sample files will appear before you. Choose anyone.

If your sample company file opens promptly, it signifies that your company file contains some problems. Either your company file is damaged, or the folder your company file is placed in is damaged. In such cases, you must restore your company file by running a recent backup or ADR. However, if the problem persists, you need to carry out the steps of basic data damage troubleshooting to get yourself back on track.

Moreover, if the sample file you tried to open doesn’t open, it explicitly means the issue lies within the QuickBooks software. To troubleshoot this particular issue, go through the steps below.

You may read: QuickBooks Has Stopped Working? Here is What To Do!

Solution 5:- Move Your Company File to a Different Location

When you’re unsure whether your company file is damaged or the folder in which your company file was previously located is damaged, you can proceed with this error-detecting solution.

  • Move the company file to a different location using the below-mentioned steps.
  • Right-click on your desktop to see a menu bar popping up. Now, from that menu bar, select New to see another menu bar adjacent to the first one. Now, choose Folder to create a new folder for your company file. Name this folder QBTEST.
  • Open the folder where your company file exists.
  • Right-click the file and select Copy.
  • Paste the copy file in the newly created folder on the desktop.
  • Open the company file from this folder.

If your company file opens here, it gives you a clear hint that the folder where your company file is currently located is damaged and is not suitable enough to be used anymore. Another reason is that the path to the folder is too long. You must create a new folder to locate your company file in such cases.

However, if you receive the same error even after changing the location of your company file, your company data is damaged. To resolve this issue, you need to check out another way of troubleshooting this error.


The fixes mentioned above are effective enough to terminate Intuit QuickBooks Unrecoverable Error. All you need to do is identify the root cause of the error and then do the needful accordingly. Choosing one of the steps mentioned above will be fruitful in uprooting the unrecoverable error from your QuickBooks desktop.

Are you still troubled with the QuickBooks Unrecoverable Error? Seek professional advice from one of our certified experts and end the problem immediately by dialing +1-(855)-955-1942.

Question 1: How to fix an Unrecoverable Error?

Ans: Resolving QuickBooks Unrecoverable Error involves some general ways such as closing all the previously opened windows before accessing your QB desktop, moving your company file to a different location, opening a sample company file, accessing your company file using a different QB user, and lastly creating a new Windows admin account.

Question 2: What are the prominent reasons that provoke QuickBooks Unrecoverable Error?

Ans: There could be some regular reasons responsible for triggering this annoying error. For example, your outdated Windows or QB desktop version could be the probable reason behind the occurrence of this unwanted error.

Question 3: Why am I Unable to Access My Company File on my QB Desktop?

Ans: There could be several occasions where you may fail to access your company file in QB desktop. However, one prominent error is the QuickBooks Unrecoverable Error, which could be behind your inconvenience.

Tony Wilson SEO Editor
Tony Wilson, and I work at Data Service Solutions as a QuickBooks certified professional. If you are facing any errors or issues with QuickBooks, you can ask any queries about it.
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