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4 Easy Ways To Fix QuickBooks Error 1310- Causes and Solutions

4 Easy Ways To Fix QuickBooks Error 1310 Causes and Solutions

Users run into QuickBooks error 1310 either while installing a new version or updating the QuickBooks Desktop Application. This error is specific to the desktop version of the QB application. Malfunctions of Windows components are a major reason why this error occurs. This error arises when a Windows application installer can not generate files in the installation directory. There are two error messages associated with this error:- 

  • Error writing to file C:\Program Files\Intuit\QuickBooks 20xx\BusinessObjectProvider.dll
  • Error “1310: Error writing to file: C:Config.Msi…”

Are you looking for solutions to fix QuickBooks error 1310? Just contact an expert at +1-(855)-955-1942, and they will guide you on how to update or download a new QB application. 

Things To Consider Before Troubleshooting QuickBooks Install Error 1310

In order to ensure that the troubleshooting processes are able to fix QuickBooks install error 1310, you need to go through a few things before you actually begin the troubleshooting process. These things can also help you fix the error without going through complex troubleshooting processes. The steps you need to follow are:- 

  • Ensure that the user has administrator right on Windows for the profile they are using.
  • Reboot Windows in safe mode and then try to update or download QBD so that no third-party application can interfere with the application.
  • Try to install a QBD application on a different drive.
  • Ensure that the drive you are using for the installation process has sufficient space. 

QuickBooks Error 1310 can be a result of a corrupted installation process, an unregistered Windows installer, or a lack of permission to complete the process. There are 4 ways to fix this error which involve using the QuickBooks tool hub, changing User Account Control, registering Windows installer again and manually assigning full admin access to the installer. Let’s look at these solutions in detail:- 

Reason 1: Incomplete or Corrupted QuickBooks File

QuickBooks install error 1310 can occur if the hard drive containing QB files either gets damaged or corrupted. The damage can affect the installation-related files of QB, which prevents the application from updating. 

Solution: Use QuickBooks Install Diagnostic Tool

QuickBooks Install diagnostic tool is developed by Intuit especially to counter installation-related errors. You can find QB Install Diagnostic Tool in QuickBooks Tool Hub. Earlier QB Tool Hub was a stand-alone application, but the recent versions have it integrated within the QBD application itself. The steps to run install diagnostic tool are:- 

  • Run QuickBooks Tool Hub.
  • Tap on QB Install Diagnostic Tool and wait for it to complete the process.

NOTE: It can take up to 15-20 minutes for the repair process to complete.

  • Now rerun your QuickBooks application and complete the process that led to QuickBooks update error 1310.  

Reason 2: Lack of Folder Access

Each user profile has designated rights and permissions. QuickBooks error 1310 arises on the system when the user profile does not have the required access to complete the installation or update process. 

Solution: Make Changes to User Account Control in Windows

The main task of UAC is to ensure security for all users. It protects the system and reduces exposure. These are the steps you need to follow to change your UAC:- 

  • Press Windows+R on your keyboard, and the Run window will open up.
  • Type in the Control Panel and tap on OK.
  • Click on User Accounts and choose User Accounts (Classic View).
  • Tap on Change User account control settings.

NOTE: Click on Yes to continue if you see a prompt by UAC.

  • Now shift the slider to Never Notify and tap on OK to turn UAC OFF.

Reason 3: Microsoft Windows Installer Not Registered

Windows Installer is a program installation utility that is a part of the Windows operating system. It allows users to install software on a computer that adheres to the Windows architectural framework. Users may face QuickBooks install error 1310 if the Windows installer is not registered.

Solution: Re-register Microsoft Windows Installer

Registering Microsoft Windows Installer will make Windows capable of installing new applications. These are the steps you need to follow:- 

  • Press the Windows Start button and go to the search field.
  • Type in msiexec/unreg and press Enter.
  •  Now press the Windows Start button again and go to the search field.
  • Type in msiexec/regserver and press Enter.
  • Now, try to install QuickBooks again.

Reason 4: Windows Installer Does Not Have Required Access

The installer requires certain permissions and access to install QB on the system. Users might run into QuickBooks error 1310 if the installer lack the required access.

Solution: Assign Full Administrator Access using Command Prompt

You can use the command prompt to grant full administrator access to the installer. You need to perform the following steps:- 

  • Press the Windows Start button and go to All Programs. 
  • Then select Accessories and right-click on Command Prompt.
  • Now choose Run as Administrator and a new window will open up.
  • Type icacls “C:\Config.Msi” /T /C /grant administrators: F.

NOTE: Change Config.Msi for the folder you see on your error message.

  • Then press Enter and close the command prompt window.
  • Now retry to install QuickBooks on your system.

So this is all about QuickBooks Error 1310 which prevents users from updating or downloading a new version of QB. QuickBooks Tool Hub has many other tools to fix installation-related errors. If you are still facing difficulty in fixing the error, reach out to an expert at QuickBooks Data Service Solutions Helpline Number +1-(855)-955-1942, and they will guide you on how to resolve it. 

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Lily Evans

Lily Evans is a Certified Accountant with Expertise in QuickBooks, Sage and Quicken Accounting Software. Lily has been working with Data Service Solutions for the last 3 years as a QuickBooks Expert and is Helping Accounting software users with their day to day accounting tasks and issues.

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