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Fix QuickBooks Error 100 [Database Manager Not Working]

QuickBooks POS Error Code 100

You all must know that the QuickBooks POS application automatically synchronizes the data like- payment information and sales to its desktop application. A technical glitch in the QuickBooks POS application may result in QuickBooks Error 100. Due to this error, you won’t be able to use the software. Let’s have a look at the solutions to help avoid this problem in the future.

What do you mean by QuickBooks Error 100? 

We all know how convenient it is to use QuickBooks POS, especially for merchants. That’s why it is designed to sync all your information to the desktop application and that too automatically. But if you are restricted from accessing the POS application or are seeing a message that says QuickBooks POS “Error 100 database server not found “08w01”, then this means your application is facing the QuickBooks POS Error Code 100. 

What can cause QuickBooks Point of Sale Error 100?

The QuickBooks Error 100 can be caused because of multiple reasons, like:

  • If your system does not meet the “System Requirements” necessary for running the QB POS application. 
  • Also, when the QB POS database manager is not working.
  • And if the installation of Microsoft.NET framework is not done properly or is damaged in the process. 

How to diagnose QuickBooks Point of Sale Error 100?

While opening or working on your POS application, if you receive any of these error messages, it means your application is facing QB error 100.

  • An “Unexpected error happened, please restart Point of Sale.” Exception from HRESULT: 0x88980406
  • Next is when you see, “Unexpected error happened. The error is: Value cannot be null. Parameter:s”
  • If you are not able to open the application by clicking on the POS icon.
  • When you see a message, “Error: Exception has been thrown by the target of an invocation”.
  • Also when you are launching the application and it says, “Configuration system failed to initialize”.
  • A clear message saying, “Error 100 database server not found “08w01.”
  • When you see a message, “Error: 176120 invalid license key status, key denied”.
  • And lastly, “Error: QBPOSShell has stopped working”.

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Is there anything that has to be done before troubleshooting QB Error 100?

You need to keep in mind a few things before actually troubleshooting QuickBooks Error 100. This will help in resolving the problem quicker and better.

  • Start by ensuring that your device meets the “Specification Requirements” of the Quickbooks POS application.
  • You need to make sure that you have run the QBPOS Database Manager vXX. Here is how you can do so:

    • Go to the start window button, search “field” and then type “services.msc” and click “Ok.”
    • On the window that opens on the screen, right click on “QBPOS Database Manager vXX” and then press “Start.”
    • If you are unable to see “Start”, press the “Restart” button. (Also, make sure XX is the highest number version on your device.)

  • Finally you will have to restart the computer.

Once you have diagnosed the problems, understood the cause, and taken care of the initial steps before starting the troubleshooting part; you can now start following the solutions to get rid of QuickBooks Error 100

Solution 1: Install POS Updates Properly

The easiest way to fix QuickBooks Point of Sale Error 100 is to ensure whether all the POS application updates are properly done on your device or not. Here is how you can check the same.

Note: But before you start the updation process, it is advised that you, Rename the Intuit Entitlement Client Folder. 

  • Head to the “Product Updates” page and select the POS as your product.
  • Then keep following the instructions to update your application manually.
  • Once done with this, you might have to reboot the device. 

Solution 2: You can also try a “New Windows User”

For the successful completion of this solution, you will have to create a new user account with all the administrator rights. Here is what you will have to do so that the QuickBooks Error code 100 doesn’t bug you anymore.

  • Go to the “Start” button. In the search field, type “User Accounts”. And then press the “Enter” key.
  • On the navigated page, select “Manage User Accounts.” And then click on “Manage Another Account.”
  • Press the “Create a new account” and name as you like. And for user type, choose “Administrator.”
  • Once done, log off the Windows and sign in using the new user account you created. 
  • And try opening your POS application once again. 
  • If the problem still persists, toggle to the UAC settings.

Solution 3: Close and Start “QB POS Shell” and Fix The Compatibility

Another way to troubleshoot this problem is to first “Close and restart” the QB POS Shell and then troubleshoot their compatibility. These two things would help in fixing your QuickBooks POS Error Code 100. Simply follow this:

  • Close the POS application and then press “Ctrl+Alt+Delete.”
  • Then if you feel the necessity, click on “Start Task Manager.”
  • Next, select “ProcessesTab” and then click “Image Name Column Title” so that it gets sorted alphabetically.
  • Now, right click “QBPOSShell.exe” and then press “End Process.”
  • Close “Task Manager” and open “Point of Sale” application.

Note: If you see “QBPOSShell” more than one time in the process, then you will have to follow the compatibility steps to troubleshoot QB error code 100 that are given below.

  • Right click on the “Point of Sale” icon which is on your desktop. Then select “Troubleshoot compatibility.”
  • Click on “Try Recommendation Settings” and then follow the instructions, step-by-step.
  • Once you are done with both these steps, restart your computer and launch the “POS application.” 

Probably the problem of QuickBooks Error 100 would have already been fixed.

Solution 4: Reinstall QuickBooks Point of Sale as well as .NET Framework

If none of the solutions given above worked for you. This might just do the trick to troubleshoot QuickBooks Point of Sale Error 100:

  • Start by uninstalling the QB POS application from your device.
  • Then uninstall the .NET Framework 4.0 and 4.5. Follow this to easily execute the step.

    • Open the control Panel and go to the “Programs & Features” window. Then select Microsoft.
    • Select .NET Framework 4.0 or 4.5, whichever you see on your screen while executing.
    • Now, click on “Uninstall” and then “Next” button.
    • You will have to follow the instructions to uninstall the applications. After completion of this step, you will have to reinstall it.
    • But before doing that, make sure to reboot the computer.

IMPORTANT NOTE: If you are facing any problems in uninstalling the framework, you must contact Microsoft or an IT professional. Because the .NET framework is an essential component and it interacts with the device’s operating system and not just “QuickBooks Application”.

  • Now, you will have to reinstall the .NET framework 4.5 from the official website of Microsoft.
  • Save the downloaded file on the desktop for easy accessing and then “double-click” on the icon of the file. Post this, follow all the instructions to install the framework.
  • Once done, reboot the device. 

NOTE: If you are facing any problems in installing the framework, we suggest that you should contact Microsoft or an IT professional. 

  • Once the framework is in place, reinstall the POS application.

There are high chances that if and when you follow this solution correctly, the QuickBooks POS error 100 would be fixed. 

Solution 5: Clear the Entitlement Client Folder’s Files to resolve the QuickBooks POS Error Code 100

The Entitlement Client folder is created by Intuit, and the files are downloaded automatically when you install the QB Point of Sale. But, sometimes, because these files are not correctly downloaded or have got corrupted, then, QuickBooks POS Error Code 100 may appear on the screen. Thus, you need to remove these files to get rid of the error. These files are stored in the C:\ drive and can easily be located and deleted through the following process.

  1. Go to Windows Explorer and then to the C:\ProgramData(x86)\Intuit\Entitlement Client\v8.
  2. Then, press CTRL and A keys together to select all the files.
  3. And hit the Delete tab.
  4. After that, click Yes for confirmation.
  5. Now, navigate to the QuickBooks Point of Sale.
  6. And reregister yourself again and start working on the application smoothly.

This step will help you resolve the QuickBooks Point of Sale Error 100. You just need to make sure that you register yourself using the correct details.

Solution 6: Restart QBPOS Database Manager Service to fix QuickBooks Error 100

To restart the QBPOS Database Manager Service, you can follow the steps depending on the Windows version you are using:

Steps to Restart QBPOS Database Manager Service on Windows 7 or Vista

  1. First, when the error message appears on your screen, click the “OK” button on the window.
  2. Then, restart your computer and relaunch the Point of Sale software.
  3. Now, you have to click on the Start menu and go to the All Programs option.
  4. After that, select the Accessories option and click on the Run button.
  5. Now, type services.MSC in the text field and hit the Enter key.
  6. Here, it will give you a list of services in the Services window.
  7. You need to find QBPOS Database Manager Service in the list and click right on it.
  8. Later, choose the Restart button.
  9. And click the Start button in case you don’t see the Restart button.

Steps to Restart QBPOS Database Manager Service on Windows XP

  1. First, click the OK button when the error message appears on your screen.
  2. Then, restart your computer and run the Point of Sale software once.
  3. If an error does not resolve, click on the Start menu.
  4. Now, click on the Run option and type Services.MSC in the given text field.
  5. And hit the Enter key.
  6. Then, you will see the list of services in the Services window.
  7. You have to find QBPOS Database Manager Service from the list and click right on it.
  8. Next, choose the Restart button.
  9. If you do not see the Restart button, then hit the Start button.

Once you have restarted the QBPOS Database Manager Service, you can restart your system and launch the Point of Sale software again. By now, the error should have got fixed.

At times QuickBooks POS error 100 can occur due to a technical glitch and sometimes simply due to the server problem. Whatever be the case, an error like this at critical times can be undoubtedly bothersome. So, this article is not only going to help you in fixing the problem now but anytime in the future, if and when this error occurs. If you are still at it, we would suggest you to contact QuickBooks Data Service Solutions Team at +1-(855)-955-1942 for a quick solution.

1. What does the QuickBooks POS Error Code 100 mean?

The QuickBooks error POS 100 is a technical error in QuickBooks that restricts the user from using any feature linked with the sales of specific goods and services.

2. Why do I face QuickBooks Error 100?

You may face QuickBooks Error 100 because of the following reasons:
1. If your QB Point Of Sale database manager is not functioning properly.
2. If your system does not fulfill basic system requirements for QuickBooks POS application.
3. If the installation of Microsoft.NET frame has got corrupted.

Oscar Joe Editor
Oscar Joe is a Certified Accountant with Expertise in QuickBooks, Sage and Quicken Accounting Software. Joe has been working with Data Service Solutions for the last 3 years as a QuickBooks Expert and is Helping Accounting software users with their day to day accounting tasks and issues.
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