Skip to content

QuickBooks Error Initializing QBPOS Application Log – 4 Solutions!

error initializing qbpos application log

QuickBooks Point Of Sale version allows QB users to manage sales, stock lists, customer offers, customer data, and other financial records. Some more facets have been added to QuickBooks POS lately, such as value query, scanner tag filtering, charge card preparation, etc. However, many users have complained about “Error initializing QBPOS application log”. Incompatibility between the two Applications or broken window files are the most common causes of this error. It arises when you try to launch the program and an error message appears on your screen expressing: 

“Error initializing QBPOS application log. If this happens every time you launch the program, please contact .” 

Are you unable to access your files because of an error initializing QBPOS application log? If you come across any issues then, we would suggest getting in touch with us by giving us a call on our Helpline number +1(855)-955-1942.

Reasons that can prompt Error Initializing QBPOS Application Log

The list of reasons for this error is as follow:

  • Damaged or harmed Windows framework records.  
  • Problem in QBPOS shell folder can lead to the error. 
  • You might be not logged in as the Admin user into QBPOS.
  • Older version of QuickBooks Application.
  • Damaged windows documents.

To get rid of the QuickBooks point of sale error initializing QBPOS application log, there are two main ways. One entails making changes to the QBPOS shell folder, while the other entails creating a new Windows user and making it an administrator. Let’s take a look at each of these options individually:

Solution 1- Change the Content of QBPOS Shell Folder

Windows operating systems have user profile folders commonly known as shell folders. These folders can be redirected to any path. Modify the contents of the application’s shell folder to fix the QuickBooks error initializing qbpos application log windows 7.

You need to complete 3 different tasks step by step in order to do so:

  1. End QBPOSShell Task

    1. Press Alt+Ctrl+Del on your keyboard together and Go to Task Manager.
    2. Select Processes Tab to highlight QBPOS Shell.
    3. Now tap on End Task.

  1. Show Hidden Folders

    1. Tap on the Windows Start menu. 
    2. Type file explorer in the search bar and then double click on it’s icon.
    3. Select the View tab to tick the Hidden items checkbox. 

  1. Change the name of QBPOS Shell Folder

    1. Go to C:\Users\{User logged on}\AppData\Local\Intuit.
    2. Now open (QBPOSshell.exe_URL…) folder with the current modified date.
    3. Find user.config file and then right-click on it. 
    4. Now, select rename
    5. Add OLD at the end of the file name, renaming it to user.configold .
    6. Now close your window and re-run QuickBooks Desktop POS. 

Solution 2- Generate a New Windows Admin Account 

Create a new profile and then change it to admin in order to fix QuickBooks Point of Sale error initializing QBPOS application log.

Follow the step by step instructions: 

  1. Generate a Local User Account

    1. Tap on the Windows start button to choose Settings. 
    2. Choose Accounts and then tap on Family & other users (Other Users). 
    3. Now, click on Add someone else to this PC.
    4. Choose I don’t have this person’s sign-in information
    5. Select Add a user without a Microsoft account on the next page. 
    6. Enter in information such as username and password and then click on Next. 

  1. Change the Local Account Type to Administrator

    1. Press the Windows Start button and then click on Settings. 
    2. Choose Accounts to select Family & other users (Other users). 
    3. Go to the username you just created earlier and then click on Change account type.
    4. Choose Administrator from Account Type and then tap on OK. 
    5. Now, Restart your system with this account created. 

Now run your QB application in order to ensure that the error is rectified.

Solution 3: Login With The New User Account

For the next step, you have to create and log in with the new user account.

For Windows XP Users:

  • You need to swipe in from the right side of your screen and press the Windows Start menu.
  • Then, press the Windows + R  and open the Run window.
  • Next, type the text Control Panel within the blank text field and then hit Ok. 
  • Now, click twice on the User Accounts followed by Create a New Account option.
  • After that, follow the on-screen instructions to create a new user account with admin rights.
  • Lastly, run your QuickBooks Point of Sale and check if the error is resolved or not.

For Windows 7 Users:

  • Press the Windows Start menu from the right edge of your screen.
  • Then select Control Panel followed by the User Accounts option
  • Then you need to click on the Manage Another Account option and select the  Create a new Account option.
  • Then add a name for the new account and then choose the Administrator option for it.
  • Now, click on the Create Account button.
  • Then, restart your system and sign in with a new admin account, then try once again to open QB POS.

For Windows 8, 8.1, And 10 Users:

  • First, click on the Windows Start menu from the lower-left corner of your screen.
  • Then, find and click on the Control Panel option.
  • After that, hit a click on the User Account and Family Safety option and select the User Accounts option.
  • Then, you need to go to the Manage Accounts option and click on Add a New User.
  • Next, hit Add a User option and select the Sign in without a Microsoft Account link.
  • After that, go to the Local Account and enter the username and leave the blank space of the password field as it is.
  • Once done with it, hit the Next and Finish buttons.
  • Now, restart your system and sign in to your new account.

Solution 4- Update QuickBooks to the Newest Version

Users might get stuck with error initializing qbpos application log windows 10 due to an older version of QuickBooks. Ensure your QB application is updated to the recent version.

Execute the given process:

  • Open your QuickBooks Application.
  • Now, Click on File Tab>Close Company.
  • Select Exit Tab from the File Menu.
  • Right-click on QuickBooks Icon to choose “Run as Administrator“.
  • If your QB shows ‘No Company Open‘, Click on ‘Update QuickBooks‘.
  • Select “Mark All”>>>”Save” from the Options Menu.
  • Go to Update Now Tab and Tick the ‘Reset Update‘ checkbox.
  • Click on Get Updates and exit QB if it’s showing ‘Update Now‘.
  • Launch your QB application and if your screen shows ‘Install Updates‘, Click on Yes.
  • Relaunch your system once the updates are done.

The solutions listed above will undoubtedly assist you in resolving the error initializing the QBPOS application log. If you’re still having trouble with it and need some technical help, we recommend contacting one of our professionals by giving us a call on QuickBooks Data Service Solutions Helpline Number +1(855)-955-1942.

1. How can I sync QuickBooks with POS?

To sync your Quickbooks with POS, first log in to your QuickBooks account. Then look for the Gear icon on the top and click on it. You will find the Feedback tab there under the profile section, here, add your suggestions.

2. Can uninstalling and reinstalling the QuickBooks Software fix the error initializing the QBPOS application log Into QuickBooks?

Yes, you can sometimes fix the error in initializing the QBPOS application log Into QuickBooks by uninstalling and reinstalling the QuickBooks Software. However, remember it is not a permanent fix. Thus you need to follow the methods mentioned in the blog above to fix the error permanently.

Oscar Joe Editor
Oscar Joe is a Certified Accountant with Expertise in QuickBooks, Sage and Quicken Accounting Software. Joe has been working with Data Service Solutions for the last 3 years as a QuickBooks Expert and is Helping Accounting software users with their day to day accounting tasks and issues.
follow me

Leave a Reply

Your email address will not be published. Required fields are marked *

© Dataservicesolutions - All Rights Reserved


"Data Service Solutions" is a Accounting and Bookkeeping service provider. We are distinguished by the virtue of our expertise in various products developed by a wide range of third-party companies. Read More

Connect With Our Experts & Get Your QuickBooks Queries Resolved Right Away! Dial +1-(855)-955-1942