Sometimes, while working on the QuickBooks application, you might face an unexpected shutdown of the application. This can happen if an error message saying, “QuickBooks has Stopped Working BEX Error” appears on the screen. This is a Buffer Overflow Exception issue. It can cause significant damage to your QB data files and other Windows applications as well. A variety of reasons, including a corrupted file or a conflict with other software can cause the QuickBooks Desktop BEX Error to appear. However, you can easily resolve it if you find the exact reason for the error.
So make sure to go through the blog till the end to get all the details about the BEX error in QuickBooks and resolve it before it further hinders your productivity.
What Exactly is QuickBooks Desktop BEX Error?
When any program on the system attempts to store an excessive amount of data on the memory block, you may face the error BEX in the QuickBooks application. The error can result in the immediate crashing of the application and can halt your QB operations. An error message may also pop up on the screen displaying the Problem Event Name as BEX and the Application name as qbw32.exe, which is the application encountering the error.
The popup window also shows two available options one to check for a solution online and the other to close the program.
What are the Reasons Behind QuickBooks BEX Error?
Several issues with the QB Desktop application or the Windows Operating system can trigger the BEX error in QuickBooks. These issues include damaged Microsoft components like Visual Basic C++. The other reasons are listed below:
- The data on the hard drive has got corrupted or damaged.
- Microsoft components like .NET Framework and Visual Basic C++ have got corrupted.
- The company file name is long and lengthy.
- Incorrect installation of QB Desktop can also result in QuickBooks BEX Error.
- Your QBWUSER.INI file might have got corrupted or is missing from the system.
- Any third-party application installed on the system might be interfering with the QuickBooks processes.
- Windows system files themselves have been corrupted and thus are resulting in Error Problem Event Name BEX.
Points to Consider Before Resolving QuickBooks BEX Error
Before you start troubleshooting the error BEX, here are a few points that you are required to take into account to save time and avoid errors.
- Check if your company file name is longer than 35 characters. If yes, then change the name and make it shorter.
- Make sure that you are not running QuickBooks Desktop 2014 or an earlier version, as these versions are not compatible with Windows 10 anymore.
- Make sure to exclude the QB Desktop application from the anti-virus and Firewall lists on the system.
- You can also utilize the Clean Install Tool to reinstall QuickBooks to repair a broken installation.
- You can also check your hard disc for any damage if you experience the same issue while using any other Windows application.
- Try to Update your QuickBooks Desktop application also, as it can also fix plenty of QB errors, and Error code BEX can be one of them.
- Manually update the Windows operating system if the automatic updates option is disabled.
- You can also utilize the Windows disc-checking tool to check for any fault or damage on your hard drive.
How to Fix QuickBooks BEX Error?
You can resolve the QuickBooks Windows’s App Not Working Error BEX in most cases with the help of the above-given points. However, to fix the error from the root, follow the methods given below step-by-step:
Method 1: Use QuickBooks Install Diagnostic Tool to resolve BEX Error
The QB Install Diagnostic Tool can help you diagnose and fix common installation-related issues. The tool runs and identifies any issue or damage in the installation-related files and then tries to rectify them. It can also fix issues related to the Microsoft components that are essential for the seamless functioning of QuickBooks, like the .NET framework and MSXML.
The only thing requirement for this is to have downloaded the QuickBooks Tool Hub on your system.
- First, you need to get the QuickBooks tool Hub downloaded on the system.
- Then access the downloaded.exe file from the Downloads folder and install the tool hub application.
- After this, run the Tool Hub application and enter the required login credentials.
- Once the Tool hub is launched, move to the Installation Issues tab and then select the QuickBooks Install Diagnostic Tool.
- The Install Diagnostic Tool will then begin the princess and fix any issue related to QuickBooks installation.
- When the process finishes, restart the PC and re-launch your QB Desktop to check if the QuickBooks Error code BEX got fixed.
Method 2: Update your Windows Operating System
An outdated Windows system may also conflict with the QB application and can result in QuickBooks Error code BEX. So, to fix this, you are required to update your Windows Operating system to the latest available version. So, follow the below-given procedure to get it done:
- To start the process, hit on the Windows Start button and search for the available updates.
- Then, double-click on the Windows update icon to get the Windows Update window.
- After that, in the update window, browse to the Search for Updates option.
- Let it search for a while, then mark all the updates that you find important.
- Then, move ahead and get these updates downloaded to the system.
- After that, restart your system and let it install these updates automatically.
- Lastly, check if you are face the error BEX in QuickBooks Desktop.
Method 3: Rename the QuickBooks User File (QBWUSER.ini)
If your QB user file, which is QBWUSER.ini, is damaged or corrupted, then you can rename it and resolve the QuickBooks Error code BEX. Follow the below-given steps to rename the file:
- First, open the Windows File Manager and go to the \ Users\ [user name]\ AppData\ Local\ Intuit\ QuickBooks on your C drive.
- Here, click right on the QBWUSER.ini file and open it.
- Now, choose the option to Rename and add OLD at the end.
- Lastly, check for the BEX error again.
Note to Remember: After renaming the QBWUSER.ini or EntitlementDataStore.ecml, try to open a sample company file. If you can not open the sample file, then copy the file to a new folder. If it opens from there, the problem could be with your folder. It could either be damaged or have some permissions issues.
Additionally, if you are still not able to log in to your company file, then most likely, your company file might be corrupted. So, you need to restore the file from a previous backup.
Even after all this, if you still can not access your file or your QuickBooks has stopped working, then the possibility is your installation is damaged or corrupted.
To Sum Up!!
Hopefully, the above methods will help you fix the QuickBooks BEX error. However, you can still struggle with this error either in QB or maybe in some other Windows application. So, get it fixed by an expert before it starts affecting the other applications also. Call the support team of Data Service Solutions at the Toll-free number +1-(855)-955-1942 and get instant assistance.
Frequently Asked Questions
Yes, hardware issues can also result in BEX errors in QB as well as other Windows applications.
Your QB Desktop can stop working if your QBWUSER.ini file or QB installation file has got damaged. You can fix it by renaming the file or by using the QB Install Diagnostic Tool. The step-by-step details for these methods are given in the blog above.