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Resolve QuickBooks Error PS058: Failed Payroll Update

how to resolve quickbooks error ps058

Several problems can occur when you attempt to install the latest QB payroll service updates. One of them is QuickBooks error PS058, from the PSXXX error series.

When it happens, you will find that:

  • The payroll update process will suddenly stop, and the active QB window will abruptly close.
  • Your computer might start operating slowly, causing difficulties in accessing various programs.
  • Different third-party apps will likely become inaccessible, and you may even witness a sudden system shutdown.

Not having the latest payroll updates can present a significant challenge for your business operations. Therefore, it is essential that you troubleshoot this problem as early as possible.

The good news is that you can do so easily using various methods experts have devised. Alright, then, let’s navigate through the article to understand the common causes behind a failed payroll update and learn how we can eliminate it seamlessly.

If you want immediate assistance to resolve QuickBooks error PS058, you can dial +1-(855)-955-1942 to contact a QB professional.

What are the Common Causes Of QB Payroll Error PS058?

You may encounter QuickBooks error PS058 due to the following major factors:

  • You might not have activated your payroll service subscription, and thus, you may fail when updating payroll.
  • Using an outdated QB Desktop application might cause compatibility issues with the Windows operating system, eventually causing various errors.
  • If your system files are corrupted, you may run into difficulties when downloading & installing the latest payroll updates.
  • Defective company files may cause internal issues during the update process on your computer.
  • If you haven’t updated Windows for a long time, various installed apps on the system might not work correctly.
  • Windows Firewall may interfere with the execution of different QB programs, and thus, you may experience failure when installing the software updates.
  • You may not have installed QB Desktop using the correct procedure on your computer.
  • Interference by the antivirus app can cause difficulties when you run QuickBooks Desktop.
  • Restrictive User Account Control (UAC) settings may hinder you from updating different apps on the system.
  • Corruption in the CPS folder can cause problems when authenticating new payroll updates, ultimately triggering errors.

Now that you fully understand all the common reasons behind this issue, let’s proceed to the next section to discover how to fix it.

11 Ways to Resolve QuickBooks Error PS058 Once and for All

Whenever you encounter QuickBooks error PS058, you can implement the troubleshooting hacks detailed below. Ensure that you utilize these methods in the order they are discussed.

1. Verify the QB Registration Status & Download Software Updates

When you haven’t activated (or registered) QuickBooks on your computer, Intuit might fail when verifying your software license information. Consequently, you cannot install the latest payroll updates. You must activate QB to fix various payroll update problems. Here’s how to do so:

  • Firstly, access QB Desktop and tap F2 to bring up the Product Information window.

my Product Information

  • Identify the license number and check if Activated is written beside it. If you find that the QB has not been activated, you must go to Help.
  • Click Activate QuickBooks Desktop and implement the steps that show up on the screen.
  • Finally, you can install the QuickBooks Desktop updates and start downloading the latest payroll updates.

Do you still face QuickBooks error PS058? If so, try using the following resolution.

2. Activate Your Payroll Subscription to Fix QuickBooks Error PS058

One of the fundamental causes of payroll update problems is the inactive payroll subscription. Hence, you must check your payroll subscription status and make sure that it is active. Here’s how you can do so:

  • First & foremost, access QB Desktop and jump to the Employees menu.
  • Choose My Payroll Service, and you will have to click Manage Service Key.
  • At this point, you need to check the Service Name and Status. Ensure that your payroll service Status is Active.

my payroll service

  • Tap Edit and check the service key number. You should modify the service key if needed.
  • Click Next, and after that, you must clear the Open Payroll Setup checkbox.
  • Finally, tap Finish and start downloading & installing the latest payroll service updates.

If, however, you continue to get QuickBooks error PS058, try using the Quick Fix my Program tool as explained below.

3. Operate the Quick Fix my Program Utility

Any defect in the QB program configuration can hinder you from installing the latest payroll updates. The best way to scan & repair the QB program is to run the Quick Fix my Program tool. Here’s how you need to do so:

  • Firstly, you have to download & install QuickBooks Tool Hub.
  • Next, you should double-click the QB Tool Hub icon located on the Windows Desktop.
  • Move to the QB Tool Hub window and select the Program Problems tab.

quickbooks tool hub

  • At this point, click Quick Fix my Program and wait until the utility runs on the system.
  • Finally, you can open QB Desktop and start installing payroll updates very easily.

Do you notice that QuickBooks error PS058 still persists? If that’s the case, consider installing Windows updates as outlined below.

4. Download & Install Windows Updates

You may run into the payroll update error code PS058 in QuickBooks if you are utilizing an older Windows version on your computer. This is because the older Windows editions do not remain compatible with the latest QB Desktop tools & components. To fix this issue, you need to install Windows updates. Once you have the updated Windows version, you can reopen QB and effortlessly acquire payroll updates.

install windows updates

If, however, you get QuickBooks error PS058 even after updating Windows, consider disabling UAC on your system, as explained below.

5. Switch Off the User Account Control (UAC) Facility

The User Account Control (UAC) feature ensures system security by guarding the exposure of the Windows operating system to externally installed apps. Sometimes, however, you may fail to install the latest payroll updates if the UAC feature remains highly restrictive. The best way to fix this problem is to deactivate UAC. Here’s how to do so:

  • Firstly, open the Start menu and click the Control Panel icon.
  • Jump to the Control Panel window, and you will have to choose User Accounts.
  • Click User Accounts (Classic View) and tap the Change User Account Control Settings option.

Change User Account Control Settings

  • Pick up the slider and transfer it to the Never Notify option. After that, tap OK and reopen your computer.
  • Finally, you can download and install the latest QB payroll updates.

Do you still get the QuickBooks error message PS058? If so, try revising the Windows Firewall settings as elaborated below.

6. Modify the Windows Firewall Settings

Windows Firewall may prevent various QB programs from running if it categorizes them as a security threat. As a result, you may not be successful in installing the latest payroll updates due to different problems. To resolve this difficulty, you need to exclude QB programs from Windows Firewall. This will enable you to install the latest payroll updates very easily.

If, however, you still encounter the error code PS058 in QuickBooks, consider activating the QB Desktop File Copy Service (FCS) as mentioned below.

7. Activate Intuit QuickBooks FCS On the System

The Intuit QuickBooks FCS (File Copy Service) is commonly utilized during different company file operations. If QB Desktop FCS remains inactive, you may get errors such as the error code PS058 and QuickBooks error PS038. Enabling this component will allow you to seamlessly download & install the latest payroll updates. Here’s what you can do:

  • You should open the Run window by tapping Windows + R.
  • In the Run window, you should execute the COMPMGMT.MSC command.
  • Move to the Services and Applications tab on the Computer Management window.

intuit quickbooks fcs

  • At this point, select Services and double-click the Intuit QuickBooks FCS option.
  • Choose Manual as the Startup Type option and tap Apply.
  • Click OK and save the updated settings.

If you still run into QuickBooks error PS058, try implementing the following solution.

8. Reset the Antivirus Software Settings

The antivirus app installed on your system may improperly detect QB programs as a security threat. Consequently, it can block the execution of those QB programs, and you may get different payroll update errors. To overcome this challenge, you need to create exclusions for QB programs in antivirus software. This will allow you to easily download & install the latest payroll updates.

Do you continue to encounter QuickBooks error PS058? If so, consider fixing your system files as detailed below.

9. Utilize the System File Checker Tool

Damaged system files may cause internal issues when running QuickBooks. As a result, you may not be able to download payroll updates. The easiest way to repair system files is to run the System File Checker utility. This tool will scan your system files & repair them. After that, you will be able to install payroll service updates.

If, however, you continue to run into QuickBooks error PS058, try running the QB Install Diagnostic Tool as outlined below.

10. Operate the QB Install Diagnostic Tool

You may encounter severe challenges when installing payroll updates if you haven’t correctly installed QB Desktop on your computer. To fix installation problems, you can use the QuickBooks Install Diagnostic Tool. This utility will fix different installation files & components, enabling you to download & install the latest QB payroll updates.

run quickbooks install diagnostic tool

Do you get QuickBooks error PS058 even after repairing the QB installation files? If so, consider reinstalling QB, as explained below.

11. Reinstall QuickBooks Desktop On the Computer

Reinstalling QB Desktop will fix various internal faults, and thus, you will be able to install the latest payroll service updates. Here’s how you can reinstall QB Desktop on your system:

  • First & foremost, you need to tap the Start menu and click the Control Panel icon.
  • Jump to Programs and Features in the Control Panel and click Uninstall a Program.

programs and features

  • View the list of installed programs and choose the QuickBooks version that you need to remove.
  • Click Uninstall/Change, and after that, you have to tap the Remove option.
  • Tap Next and wait until the uninstallation process of QB is finished.
  • At this point, you should download the newest QuickBooks version on your system.

QuickBooks.exe

  • Access the download file (QuickBooks.exe), and you must choose the Express Install option.
  • Click Next and follow all the on-screen instructions. You should type the product and license numbers for your QuickBooks version.

intuit quickbooks installer

  • Tap Install and wait until you have completed the QuickBooks Desktop installation.

Finally, you can open QB Desktop and start downloading & installing the latest payroll updates.

Winding Up

In this detailed blog, we walked you through various solutions for QuickBooks error PS058. Hopefully, you can now seamlessly install the latest payroll updates. If, however, you still encounter this error code or have a query, you should contact a QB professional for real-time guidance.

Frequently Asked Questions

Why do you get the payroll error message PS058 in QuickBooks?

You may run into QuickBooks error PS058 due to various causes, such as corrupted system files, inactive QB FCS (File Copy Service), and a damaged QB installation. Additionally, you may encounter this problem due to interference by security apps like Windows Firewall.

How should I eliminate the QB payroll error code PS058?

To resolve QuickBooks error PS058, you can do the following:
a. Update Windows on your computer.
b. Repair all your system files.
c. Run the QB Install Diagnostic Tool.
d. Use the Quick Fix my Program tool.
e. Disable the UAC facility on the system.
f. Exclude QB programs from different security apps.

What are the common precautions that I should follow to avoid PSXXX errors in QuickBooks?

Here are the precautionary measures that you need to implement regarding PSXXX errors in QB Desktop:
a. Keep your Windows operating system updated.
b. Run antimalware scans on your computer.
c. Scan & repair your system files.
d. Install the latest QB Desktop updates.
e. Repair your company data using QuickBooks File Doctor.

Robert Downe SEO Editor
Robert is an accounting professional, well versed in many accounting software. He has established himself as a QuickBooks expert over the past ten years. Robert finds great joy in assisting businesses and accountants all over the country so that they can manage their finances seamlessly. He does so individually and through his blogs.

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