Fixing QuickBooks Error 1328: Installation & Update Issue 

Installing or updating QuickBooks Desktop can sometimes be problematic, and in such cases, QuickBooks error 1328 is a particularly frustrating issue that you can encounter.

Here’s the error message that is likely to come up on your system’s screen:

Sometimes, you may experience this glitch when repairing or uninstalling QB Desktop. Whenever this problem occurs, you can observe the following key signs on the computer:

• The active QuickBooks window will suddenly close.
• Windows may run very slowly, and it can become totally unresponsive.
• Your system might freeze, and it can also shut down without any prior message.

Fortunately, experts have devised several innovative hacks that you can easily implement to troubleshoot this error. Let’s dive into the guide to understand the common causes of this issue and discover how we can eliminate it successfully.

If you need immediate help to fix QuickBooks error 1328, you can dial +1-(855)-955-1942 to contact a QB professional.

Why Do You Encounter Intuit QuickBooks Error Code 1328?

You might face QuickBooks error 1328 due to the following common causes:

• Damaged files in the root installation folder of QB Desktop will trigger internal problems when you install the software.
• If you haven’t updated Windows for a long time, QB Desktop may not remain compatible with it, eventually provoking various errors.
• Corruption in system files can cause difficulties when you install & update various apps on the computer.
• Invalid entries in the Windows registry settings may not allow authentication of QuickBooks, and thus, you might fail to update the software.
• Restrictive settings of Windows Firewall may hinder QB programs from running on your system, and as a result, you may not be able to download recent software updates.
• Temporary files in the config.msi folder can also cause this issue.
• Your antivirus software could mistakenly flag the QuickBooks installation as a security risk and prevent it from running.
• If your computer files have already been compromised due to malware attacks, you won’t be able to install or update any app, including QuickBooks.
• Any damage in your QB company data can hinder you from downloading & installing the latest software updates.

Now that you are well informed about the major reasons behind this problem, let’s scroll down to the subsequent section to learn how we can resolve it.

10 Brilliant Ways to Eliminate QuickBooks Error 1328

You can seamlessly utilize the methods described below to fix QuickBooks error 1328. Ensure that you implement these resolutions in the order they are detailed.

1. Rename the Config.msi File On Your Computer

The Config.msi file is associated with the Windows Installer service. If this file is damaged, you might fail to install or uninstall different software, including QuickBooks. Renaming this file will enable you to recreate it. Here’s what you should do:

• Firstly, open Windows Explorer by tapping the Windows + E keys together on the keyboard.
• In Windows Explorer, you have to open the C: drive. After that, click Organize and choose Folder and Search options.
• At this point, access View and clear the Hide Protected Operating System Files checkbox.

• Tap Apply and click OK to save the updated settings.
• Go to the search bar and type Config.msi & locate the file’s icon.

• You have to right-click the Config.msi file’s icon and select Rename.
• Put a new word at the end of the file’s name, like the following example: Config.msi.OLDTECH
• Hit Enter and reopen your computer. After that, you can successfully install & update QuickBooks.

If, however, you still encounter QuickBooks error 1328, try updating Windows on your computer as described below.

2. Install Windows Updates to Resolve QuickBooks Error 1328

When you utilize an outdated Windows version, you are likely to experience difficulties, such as the error code 1328, when installing QB Desktop. This is because the outdated Windows version does not remain compatible with the new functionalities incorporated in QuickBooks. To fix this issue, you need to install Windows updates on your computer. Once done, you can easily install & update QB Desktop.

If, however, you continue to get QuickBooks error 1328, consider using the QB Install Diagnostic Tool as outlined below.

3. Use the QuickBooks Install Diagnostic Tool

Any damage in the QB installation files will trigger several errors, such as the error code 1328 and the error message 1603, when you install QuickBooks Desktop. This is because the Windows Installer is unable to read the corrupted installation files of the software.

You need to scan & repair the QB installation files to resolve this issue. The simplest way to do so is to run the QuickBooks Install Diagnostic Tool. This utility will fix various installation problems and enable you to seamlessly complete the QB installation process.

If, however, you notice that the 1328 error message in QuickBooks still persists, consider fixing the Microsoft .NET Framework component as discussed below.

4. Repair the Microsoft .NET Framework Component

QuickBooks uses the Microsoft .NET Framework component for various operations. Therefore, any damage in this component will hinder you from installing or updating QB on your computer. Here’s how you can repair the Microsoft .NET Framework component on your computer:

• Firstly, you should open the Start menu and tap the Control Panel icon.
• After moving to the Control Panel window, choose Programs and Features.
• Click Uninstall a Program, and after that, you have to tap the Turn Windows Features On or Off option.
• At this point, you should view the entire .NET Framework component list and identify the .NET Framework 4.5 component.
• If the .NET Framework 4.5 checkbox is marked, you should clear it. On the other hand, if you find that the .NET Framework 4.5 checkbox is already clear, you need to mark it.
• Click OK and restart your computer. After that, move back to the Control Panel & mark the .NET Framework 4.5 checkbox.

• Repeat all the previous steps with the remaining .NET Framework components, such as .NET Framework 3.5SP1, 4.6, 4.7, and 4.8.
• Finally, you can effortlessly install and update QB Desktop on your computer.

Do you still run into QuickBooks error 1328? If that’s the case, consider repairing your system files as detailed below.

5. Operate the System File Checker Utility

Damaged system files might cause internal issues when you install or update QuickBooks. Consequently, you may run into different error codes on your computer. The best way to scan & repair your system files is to utilize the System File Checker tool. This utility will fix all the different system files, enabling you to install QB without facing any challenges.

If, however, you still encounter QuickBooks error 1328, consider implementing the following resolution. 

6. Switch Off the Windows Firewall App On the System

Windows Firewall may incorrectly perceive the QB installation & update process as a security threat, ultimately causing errors. To overcome this difficulty, you can turn off the Windows Firewall app on your computer. This will ensure that the Windows Firewall does not interfere with the QB installation & update process.

If, however, you still run into QuickBooks error 1328, try repairing your company data as described below.

7. Run the QuickBooks File Doctor Utility

Corrupt company files can trigger various problems when you attempt to install QB updates. This is because the damaged company files don’t remain compatible with the new QB features & tools. Additionally, the update process might not be able to read or write damaged company data. The best way to scan & fix your company data is to utilize QuickBooks File Doctor. This amazing tool will repair your company files and fix various network issues.

If, however, you continue to get QuickBooks error 1328, consider turning off the UAC feature as detailed below.

8. Switch Off the User Account Control (UAC) Facility

The User Account Control (UAC) facility ensures adequate protection of your computer by controlling access to different Windows components. It can sometimes hinder you from installing & updating QB Desktop, and different problems, such as the error code 1328 and QuickBooks error 1334, can occur. To fix this issue, you should turn off the UAC on your computer. Here’s how to do so:

• Tap Windows + R to open the Run window and type the Control Panel command.
• Click OK and move to User Accounts in the Control Panel.

• Choose User Accounts (Classic View), and you need to click Change User Account Control Settings.
• At this point, move the slider to Never Notify and click OK. After that, reopen your computer and install QB Desktop.

Do you still run into QuickBooks error 1328? If so, try implementing the following troubleshooting hack.

9. Rename the QB Desktop Installation Folders

Corrupt folders in the QB installation directory can provoke the error code 1328 and the error message 1935 when you install the software updates. Renaming these folders will force QB Desktop to recreate them, eventually resolving various error codes. Here’s what you must do:

• Tap Windows + E to launch Windows Explorer and navigate to the location of the QuickBooks installation directory. Generally, the QB installation directory path is as follows: C:\Program Files (x86)\Intuit\QuickBooks
• Identify each QuickBooks installation folder and right-click its icon.
• Choose Rename and add a new word, such as OLD, at the end of the folder’s name.
• Hit Enter to save the modified name of the folder, and after that, start QuickBooks to download new updates.

If, however, you still encounter QuickBooks error 1328, consider reinstalling QB Desktop, as explained below.

10. Reinstall QB Desktop On Your Computer

When you reinstall QuickBooks on your computer, you ensure that different files & components are registered once again. This helps you fix many error codes. Here’s what you need to do:

• First & foremost, you need to tap the Start menu and click the Control Panel icon.
• You need to select Programs and Features in the Control Panel and click Uninstall a Program.

• View the list of installed programs and choose the QuickBooks version that you need to remove.
• Tap Uninstall/Change, and after that, you have to tap the Remove option.
• You must click Next and wait until the uninstallation process of QB is finished.
• At this point, you should download the newest QuickBooks version on your computer.

• Access the download file (QuickBooks.exe), and you must choose the Express Install option.
• Click Next and follow all the on-screen instructions. You should type the product and license numbers for your QuickBooks version.

• Tap Install and wait until you have completed the QuickBooks Desktop installation.

Finally, you should open QuickBooks Desktop and commence working on different projects.

Winding Up

In this extensive article, we have discussed different troubleshooting methods for QuickBooks error 1328. Hopefully, you can now seamlessly install and update QB Desktop on your system. If, however, you still face severe challenges or have a query, you can contact a QB professional for real-time assistance.

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Robert Downe SEO Editor

Robert is an accounting professional, well versed in many accounting software. He has established himself as a QuickBooks expert over the past ten years. Robert finds great joy in assisting businesses and accountants all over the country so that they can manage their finances seamlessly. He does so individually and through his blogs.

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