Fix Error 2107 In QuickBooks Payroll- Causes & Troubleshooting Steps

QuickBooks Desktop error 2107

QuickBooks error 2107 is a payroll error that mainly occurs when you fail to transfer the salary of employees using direct deposit (DD). Error 2107 in QuickBooks Payroll affects the compensation exchange and this prevents the client from saving the payments in representative records. When trying to send payroll data or direct deposit paychecks, you may receive one of the following error messages:

Payroll Service Server Error. Please try again later. If this problem persists, please contact Intuit .
Payroll Connection Error
Error: QuickBooks Desktop has encountered a problem sending your usage data.

If you are wondering about the reasons that evoke QuickBooks payroll error code 2107, We have covered all such possible causes in this blog ahead. If you still have any query, Get in touch with our support team by dialing our Toll-Free Number +1-(855)-955-1942 and you’ll get immediate assistance.

What Are The Causes Behind QuickBooks Error 2107 in Payroll?

Several reasons such as a corrupted Windows operating system can result in Error 2107 in QuickBooks Payroll. However, the reasons aren’t restricted to these. Below we have listed all the other major reasons:

  • Invalid security certificates can result in QuickBooks Desktop error 2107.
  • You might be trying to send the payroll data in multi-user mode.
  • A network time-out restricts QuickBooks Desktop from accessing the server.
  • QuickBooks payroll error 2107 can take place due to unstable Internet connection.
  • Another reason is Internet security and personal firewall software settings.
  • Incorrect system date and time properties can also evoke Error 2107 in QuickBooks Payroll.
  • Outdated QuickBooks Desktop.

Below we have mentioned all the possible troubleshooting solutions by following which you would be able to resolve Error 2107 in QuickBooks Payroll. But before you proceed to resolve payroll service connection errors, try performing the below-mentioned steps:

  • Reboot your computer.
  • Verify the system time and date settings, and change them if they are not set correctly.
  • Make sure to have the latest payroll updates installed on your system.
  • Be sure to have the latest QuickBooks release. It assures that your program is equipped with the recent features and fixes.

Step 1: Delete the Temporary Files in Internet Explorer

The accumulated files in the Internet Explorer can evoke Error 2107 in QuickBooks Payroll. Thus, you need to delete them by following the below-given steps:

  • Open the Internet Explorer and go to Tools and click on Internet Options.
  • Now, go to the General tab and select Delete from the Browsing History section.
  • Further, make sure to mark the Temporary Internet files and website files checkbox.

Note: There’s no need to delete the cookies.

  • Lastly, click on Delete followed by OK.

Step 2: Flush the DNS

To resolve your issues related to security, internet connectivity etc. that further evoke QuickBooks error code 2107, you can try flushing the DNS. It will clear any IP addresses or other DNS records from your cache. To do so, you must proceed with the below-given steps:

  • Click on the Windows icon and select All Programs followed by Accessories and Run.
  • Then, type CMD in the Run dialog box. It will open the Command Prompt.
  • There, you need to type ipconfig/flushdns.
  • At last, press the Enter key.

Then, you can try sending the payroll data.

  1. Firstly, you have to reboot your computer.
  2. Then, flush the DNS and delete the temporary internet files by following the steps mentioned in the above part.
  3. Once you do that, flush the DNS once again.

Step 3: Unmark the Publisher’s Certificate Revocation checkbox

As per the policy of server certificate revocation, the Internet Explorer can either allow or revoke the server certificates of the websites. For example, if turned on, there might be a possibility that the Internet Explorer is rejecting Intuit’s certificate, and thus results in Error 2107 in QuickBooks Payroll. Follow the steps mentioned below to turn the feature off.

  • Open Internet Explorer and go to Tools. There, select Internet options.
  • Now, go to the Advanced Tab and scroll down to the security section.
  • There, you have to unmark the following checkboxes:
    1. Check for publishers revocation
    2. Check for server certificate revocation

Note: At last, you need to reboot your computer and then, try to send the payroll data once again.

Steps To Follow If You Have Been using Safe Application

You won’t be able to send your payroll data if the be safe application is installed on your system and thus, will not be able to eliminate Error 2107 in QuickBooks Payroll. It blocks all the financial information that is transferred to and from your computer. In that case, you can try following the below-given steps:

Note: Make sure to resend payroll after you perform every below-mentioned step.

  • Firstly, you have to reboot your computer.
  • Make sure to restore Internet Explorer settings. Also, meet the .Net Framework requirements for QB Desktop
  • Find out the network that fits your needs.
  • Make sure to use QuickBooks in single-user mode while sending Payroll data. Also, try to get the recent Payroll updates.
  • Verify if the date and time on your system is set correctly.
  • Restart your computer. Further, make sure to set Internet Explorer as your default browser.
  • Ensure that you’re able to access a secure website. For example: https://qbdt.payroll.intuit.com/. However, if you couldn’t, try reconfiguring your Internet and Firewall.
  • You must download the latest QuickBooks Payroll tax table update and the updated QuickBooks desktop version.
  • After that, unmark the Publisher’s Certificate Revocation checkbox and then, restart your computer.
  • Due to unsecure wireless connections, you can send your payroll data with the cable internet connection.
  • Change the Shared download option from Yes to No.
  • Further, you have to revalidate your payroll subscription. Moreover, ensure if you have a stable QuickBooks Desktop Internet Connection.
  • Lastly, add *.quickbooks.com, *.payroll.com and *.quicken.com as trusted websites and then, resend the payroll information.

Important: If the above mentioned troubleshooting steps didn’t help you resolve Error 2107 in QuickBooks Payroll, then, you may try to perform a clean install in selective startup. Further, start your system in Safe Mode with networking. 

By this point, you would surely be able to resolve Error 2107 in QuickBooks Payroll by following the troubleshooting methods mentioned in this blog. However, there might be instances, where you would still be stuck with the same error due to unknown reasons. In such a scenario, you must look for professional assistance. You may also get in touch with our experts by dialing QuickBooks Data Services Solutions Helpline Number +1-(855)-955-1942.

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