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Read! To Reverse a Direct Deposit in QuickBooks Desktop

Reverse a QuickBooks Direct Deposit

Do you agree with the fact that financial losses are a massive thing? Likewise, A wrong direct deposit can prove a considerable loss to QuickBooks users. But luckily, QuickBooks offers an option to reverse a direct deposit from an account. However, there are several conditions that need to be applied. In this article, you will get to know everything related to ‘Reverse a Direct Deposit‘.

IMPORTANT: Remember, with every request to reverse a deposit, you will be charged an amount of $75, irrespective of whether you get the money back or not.

There are specific criteria that the request needs meet for this in QuickBooks. These requests are mentioned below:

  • The minimum amount of deposit should be $50.
  • Request to reverse a payroll direct deposit in QuickBooks should be done within 5 days of payday.
  • A reversal Request can only be made for the full payment, no partial amount return request will be entertained.
  • The reason for reversing a QuickBooks direct deposit needs to fall in line with ACH and EFT laws. It includes issues such as duplicate payments, unintended or erroneous payments, or making payments more than what was owed.
  • You are not requesting reversal for a current employee.

Recommended To Read – QuickBooks ACH Payments

Requesting a reversal in QuickBooks should be a well-thought decision. There are certain things that you should know before submitting the request:

NOTE: Submitting a request to reverse a Direct Deposit does not guarantee that your money will be returned. There is a whole approval process, and the matter is subjected.

  • Make sure that the original check wasn’t rejected. If it was, there is no need for reversal.
  • There is a 75$ charge irrespective of the result of your request.
  • The due process can take up to 5-9 days.  
  • The bank account you are looking to reverse your payment from is still in the employee profile.

Steps to Reverse a Direct Deposit in QuickBooks

You need to fill out a form in order to request a reversal in QuickBooks. Let’s look at the steps by step guide to do so:- 

  • Open the Direct Deposit Reversal form in QuickBooks.
  • Click on New Request.
  • Fill in all the required information and click on Save
  • If your request is completed, you can cancel the paycheck you created from your payroll data.

Possible Outcome of Reverse QuickBooks Direct Deposit Payroll Request in QuickBooks

The QuickBooks team will review your reverse direct deposit form and decide whether to reject or to accept it. The team will inform you about the decision and email you if your request lacks something and let you know the corrections if needed. The QuickBooks team will review your request again, Once the corrections are made, and the required changes are saved. A member of the team might also call you if required. Two different situations that might arise in the final stage of your request are:

If your request is accepted, you will receive an email stating the next thing to do [Process can take up to 9 days]. Once the money is retrieved from the account of the recipient, it will take up to 14 days to get it back credited to your account. There can be no outstanding amount on your payroll account. 

The recipient has to arrange the fund in their bank account in order to return it back. Ensure that you cancel the paycheck created as it completes the whole process.

NOTE: If the entire amount is not available in the recipient bank account, your request will be rejected.

You would not be able to cancel the paycheck you created if your request is denied as the money has already been paid. You must work with the recipient directly to recover the money back into your account. There is a window of 60 days in which you can dispute the reversal. In case the money has been returned but the dispute is still not resolved, intuit can debit your account for the said amount.

So we hope that now you are well aware of how to reverse a direct deposit in QuickBooks. We discussed the conditions for the same and what is the process to do it. If you are stuck somewhere, we will advise you to reach out to our team, and give us a call at QuickBooks Data Service Solutions Helpline Number +1-(855)-955-1942.

Frequently Asked Questions

1. Is it possible to reverse a QuickBooks direct deposit?

 Yes, if you have accidentally paid your employee twice or have paid the wrong employee, you can raise a request for a direct deposit to get the money back. However, you need to raise a request for a reverse direct deposit within five business days from the day you paid (US) or four business days (Canada). This, however, does not always guarantee that the funds will be recovered. 

2.  How to verify direct deposit in QuickBooks desktop?

To verify direct deposit in QuickBooks Desktop, you have to first log in to your QB account. Then click on the Employee tab from the top menu bar and choose the My Payroll Services option. After that, you need to click on Activate Direct Deposit.

3.  When can I reverse a direct deposit in QuickBooks?

You can reverse a direct deposit in QuickBooks if your minimum amount of deposit is $50 and you have requested it within five days of payday. You also have to ensure that you are raising their request for the full amount, not as a partial amount reversal request is directly denied.

4.  What to do if my reverse a direct deposit request gets unsuccessful?

If your reverse a direct deposit request is denied for some reason, you will not be able to cancel the paycheck you created. In this case, you need to work with the recipient directly to revert the money back into your account. In addition, you will have only 60 days to settle the  QuickBooks direct deposit dispute.

Oscar Joe Editor
Oscar Joe is a Certified Accountant with Expertise in QuickBooks, Sage and Quicken Accounting Software. Joe has been working with Data Service Solutions for the last 3 years as a QuickBooks Expert and is Helping Accounting software users with their day to day accounting tasks and issues.
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