Eliminate QuickBooks Error 102 When Accessing Bank Account

QuickBooks Online enables users to seamlessly manage banking transactions by connecting to their official bank website. Nevertheless, problems regularly arise while doing so, and one of the most difficult issues that you might face is QuickBooks error 102. Once this error occurs, you fail to connect to your official bank’s website & you aren’t able to manage your banking data.

Moreover, this problem can surface when you are running QuickBooks Self-Employed. Not having access to crucial banking transactions can have a really detrimental effect on your overall business operations. Therefore, it is essential that you troubleshoot this issue as quickly as possible.

The good thing is that there are several proven ways to overcome this challenge. Let’s go through the article to explore the common causes of this error & discover how we can eliminate it easily.

If you want instant guidance to resolve QuickBooks error 102, dial +1-(855)-955-1942 to contact a QB professional.

Why Do You Get the 102 Banking Error Code in QB Online?

You may run into QuickBooks error 102 due to the following factors:

• Your official bank’s server might be under regular maintenance, or it may be temporarily down.
• Connecting issues between QB Online (QBO) and your operating system can give way to this error code.
• Your online banking login details might be inaccurate.
• You may not have implemented any changes requested through various notifications on your official bank’s website.
• Cache data stored in your web browser might hinder the connection to the bank’s website through QBO.
• You might be running an outdated web browser that is not compatible with the latest requirements for QBO.
• It is possible that your bank account is new & you haven’t activated online banking services yet.

Now that you are completely aware of the various causes of this problem, let’s jump to the following section to learn how to fix it.

7 Things You Must Do to Troubleshoot QuickBooks Error 102

Here are some really effective methods that you can implement to resolve QuickBooks error 102. Ensure that you utilize these fixes in the exact order as described below.

1. Manually Update the Connection to Your Official Bank

Updating your banking connection will automatically refresh all the setup features & services. As a result, you will be able to successfully connect to the bank’s website & access your banking data. Here’s how you can update your banking connection in QBO and QuickBooks Self-Employed:

Case A: If You Use QuickBooks Online

You can update your banking connection in QBO by following these points:

• Firstly, access your QBO account and navigate to the Transactions menu.
• Click the Bank Transactions tab and click Update.

• Wait for the update process to complete. Once done, try connecting to your official bank’s website.

If you run QuickBooks Self-Employed, consider updating your banking connection as described below.

Case B: If You Utilize QuickBooks Self-Employed

Here are the steps to update the banking connection in QuickBooks Self-Employed:

• First & foremost, open your QuickBooks Self-Employed account and click the Profile icon.
• Choose Bank Accounts and click the Refresh All option.

• Wait for the entire process to finish. Once done, check if you can connect to the official bank’s website.

If you still face QuickBooks error 102, wait for 2-3 hours & try again. If you continue to get the error code, consider using the following solution.

2. Verify Your Official Bank’s Website

You should access the official bank’s website to check that everything is functioning properly on their end. Here’s what you need to do:

• Open your web browser & try to access the official bank’s website. If the website remains inaccessible, you must contact your bank’s official customer service representative.
• If you are able to open the bank’s website, check for any new messages, alerts, or notifications. You should take the necessary action as per these messages & notifications to implement all the fresh changes.
• Review your online banking account, banking data history, and account details. Ensure that all the information is valid.

Once you have checked the bank’s website, open QBO and try to connect to the online bank account. If you continue to run into QuickBooks error 102, consider checking your online banking login details, as explained below.

3. Check the Online Banking Login Details

Invalid banking login information in QuickBooks can cause multiple issues, such as the error message code 102 and the error code OL-334. To verify the banking login details, you should try to access your online banking account via the bank’s website. If you are successful, follow the steps detailed below:

• Open QBO and move to the Menu at the top-left corner of the window.
• Select Banking and click the Add Account option. After that, find the name of your official bank.
• At this point, type the login credentials & click Continue.

• Finish the additional verification steps and tap the Connect Securely button.
• Choose the Bank Symbol located next to the account that you want to connect.
• Select the Account Type as either the Bank Type or Credit Card Account.
• QB Online will now download all the banking data over the previous 90 days.
• Click Connect, and you will be redirected to your official bank account page.
• Finally, you can click Review to check all the downloaded transactions. Moreover, you can now seamlessly access your online banking account using QBO.

Do you still get the 102 error message code in QB Online? If that’s the case, consider implementing the following troubleshooting hack.

Also Read: Resolve QuickBooks Banking Connection Error 101

4. Ensure That Your Bank Account is Not New

Online banking services do not function properly for new bank accounts. If you have recently created a bank account, you are likely to face various challenges when connecting to it via QBO. To resolve this problem, you can contact your bank’s customer service officers for guidance.

If, however, you still encounter QuickBooks error 102, try using your browser in incognito mode, as discussed below.

5. Use Your Web Browser in Private Mode

The buildup of cache data in your browser can cause technical issues, such as error 102 and the error message code 324 when using your QBO account to connect to the online banking account. By operating the browser in incognito mode, you can seamlessly access your online bank account. Here’s the table that shows various shortcut keys to open the browser in the private mode: 

Do you face QuickBooks error 102 even now? If so, consider erasing the cache data in the web browser, as explained below.

6. Remove the Cache Data in the Browser

Weeding out the cache data from your browser can enable faster access to QBO, thereby ensuring swift connection to the online banking account. Here’s how you can erase the cache data in different browser apps:

Type A: Google Chrome

You can remove the browser cache from Google Chrome by implementing the following steps:

• On your computer, open Google Chrome, then from the top right corner, click the More icon.
• Select Delete Browsing Data, then select the period to clear the browser data, like the Last Hour/All Time.

• Finally, choose the type of information you want to remove and tap Delete Data.

Type B: Mozilla Firefox

You can clear Internet cache from Mozilla Firefox by using the following detailed steps below:

• Open the Mozilla Firefox browser, click the Menu icon at the top right corner, and go to the Settings tab.
• Choose Privacy & Security, then select Clear Data from the Cookies and Site Data section.

• Once the Clear browsing data and cookies window opens, go to the dropdown menu and select Everything (next to When).
• Mark the Temporary cached files and pages checkbox, tap Clear, and exit this page. The changes will be automatically saved.

Type C: Microsoft Edge

Go through the following steps to clear cookies and cache in Microsoft Edge:

• Open the Microsoft Edge browser, go to Settings and more, then choose Settings.
• Select Privacy, Search, and Services, then move to the Delete browsing data section and select Clear Browsing Data Now.

• Select Choose what to clear, then from the Time range dropdown, select the time range to clear data.
• Choose the type of browsing data you want to clear and tap Clear Now.

If you continue to get QuickBooks error 102, consider switching to a new web browser, as mentioned below.

7. Use a Different Web Browser Application

There are various web browser apps that you can utilize to access QBO. Switching to a different browser to run QBO can help you access your online banking account quite easily. Here’s the table that lists various browsers that you can try on your computer to access QBO:

Finally, you should open the QBO account using the new browser app & seamlessly connect to your online banking website.

Consider These Pointers to Prevent QB Online Banking Issues

Here are a few key things you can do to prevent QB Online banking errors:

• Ensure a Stable Internet Connection: Always ensure that you have robust access to the Internet when using QBO.
• Regularly Check the Official Bank’s Website: Constantly access the official bank’s website to verify all the updates.
• Consistently Check the QBO Service Status: Verify the QBO service status regularly via the Intuit status page.
• Check the Subscription to QBO Services: Make sure that your subscription to QB Online is active at all times.
• Verify Your System Hardware: Check that all the system components are functioning properly.

Winding Up

In this extensive guide, we have discussed several tactics to fix QuickBooks error 102. Hopefully, you can now easily connect to your online banking website to manage various transactions. If, however, you still face an issue or have a query, you can contact a QB professional for immediate guidance.

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Robert Downe SEO Editor

Robert is an accounting professional, well versed in many accounting software. He has established himself as a QuickBooks expert over the past ten years. Robert finds great joy in assisting businesses and accountants all over the country so that they can manage their finances seamlessly. He does so individually and through his blogs.

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