QuickBooks offers excellent accounting services to its users. Still, users may experience some glitches as QuickBooks is prone to errors. One error that disturbs the functionality of QuickBooks is QuickBooks error -12 0. It doesn’t let you open a company file. The primary reason for this error is not having admin rights. However, there could be other factors as well. This article will highlight the leading causes and quick solutions. Please read till the end to get the best troubleshooting techniques to rectify this error.
What Is QuickBooks Error -12 0?
If you can’t open a company file or cannot perform specific operations on QuickBooks, you’re probably experiencing a QuickBooks error (-12 0). As mentioned above, it appears on your screen when you don’t possess the proper permission and administrative rights. It occurs because your QuickBooks can’t access some resources that require approval. This error will appear on your screen as-.
“We are sorry, QuickBooks encountered a problem… Error -12, 0.”
Due to this error, you may be unable to work on QuickBooks, so fixing this error as soon as possible is essential.
Significant Causes Of QuickBooks Error -12 0
QuickBooks Error (-12 0) has several triggering factors. The most common causes of this error are-
- It might appear as a result of the corrupt Windows registry.
- Unsuitable Submissions to Nonexistent Programs.
- Incorrect software configuration or installation is another possible cause.
- Any file could be lost or missing.
- Systems on computers could be infected.
- Wrong User Input is also a potential cause.
Signs Of QuickBooks Error -12, 0
Runtime faults can occur suddenly. Every time QuickBooks runs, an error notification may appear on the screen. Following are the signs and symptoms of Error -12, 0 in QB Desktop-
- The screen displays the QB error code (-12 0), and the dynamic program window fails before loading.
- The error message “QuickBooks has encountered a problem and has to close” is displayed along with this QuickBooks error code.
- Another error notice appears. It states, “An issue has been identified, and Windows has been closed to counteract harm to your PC.”
- Windows is responding slowly or not at all.
Things To Keep In Mind Before Resolving QuickBooks Error -12 0
There are some points you should keep in mind before beginning the process of troubleshooting this error. These are-
- Make sure that the user has administrative permissions before opening the file or carrying out any specific QuickBooks activity.
- You must verify if QuickBooks service has been stopped.
Quick Solutions For QuickBooks Error (-12 0)
The most crucial steps to rectify QB error (-12 0) are explained below. Let’s explore each of the methods one by one-
Solution 1: Check the QuickBooks Software Version
- Open QuickBooks Desktop and hit the F2 key on your keyboard.
- Alternatively, you can open the Product Information window by pressing Ctrl + 1 on your keyboard.
- Check the version of software in Product Information Window for QuickBooks
- Because we need the product version for the following troubleshooting step, take note of the QuickBooks version displayed on the upper left side of the window.
Solution 2: Enable the QBdatabaseserviceuser23 service to fix QuickBooks Error (-12 0)
If none of the above methods worked in your favor, then you can carry the below-mentioned steps to try to resolve the issue:
- The initial step is to Verify the QuickBooks version that you have on your system.
- If you are accessing QuickBooks, then the service will be named QBDatabaseserviceuser23.0.
- Proceed ahead with the service.MSC and then check if the service you have mentioned has stopped or is still working.
- Afterward, hit the QBdatabaseserviceuser23 option.
- Next, right-click on the QBdatabaseserviceuser23 option and move to the Properties tab. In case the chosen service has stopped working, then hit the Start Service option.
- For the final step, re-open the company file and check if the error got resolved or not.
You also need to check the permissions on the folder having the company file.
- For this, click right on the Client data, followed by the Properties and Security tab.
- Now, here check if you have permission to access these files or not.
In case you do not have the necessary permissions to access the folder, then follow the next steo to provide the necessary permissions and retry opening the company file.
Solution 3: Configure Folder Access Permission
- Select Properties by a right-click on the service name.
- Click Everyone for Group or User Names under the Security tab.
- Give complete QuickBooks control.
- On Windows, grant the QuickBooks Service permission.
- Under the Permissions for Everyone column, choose Full Control.
- Apply and OK after clicking.
Still Confused? Talk to Our Professionals.
Give us a call at +1-(855)-955-1942
Solution 4: Run QuickBooks File Doctor
The final solution requires the user to conduct QuickBooks File Doctor scans on their QuickBooks Desktop application to identify and fix typical problems that arise from incorrect program installation and other Windows technical issues. Follow these steps to complete this process-
- Simply choose Company File Issues from the QB tool hub.
- Then Run QuickBooks File Doctor option. The file doctor may take up to a minute to open. Search for QuickBooks Desktop File Doctor and manually open it if the QuickBooks File Doctor doesn’t open.
- Choose your company file from the drop-down option in QuickBooks File Doctor. If your file isn’t visible, click Browse and search to locate it.
- Choose to Check your file (just the middle option), then click Continue.
- Select Next after entering your QuickBooks admin password.
- Let the scan process complete. After that, open QuickBooks and your file again.
Solution 5: Update Windows on your System to fix QuickBooks Error (-12 0)
If the above steps did not work for you, then you need to follow the steps given below:
- At first, you need to hit the Start tab on Windows.
- Then, type the word Update in the Search box and hit the Enter key.
- After that, you will see the Windows Update dialog box on the screen.
- Then, if you see any update available, then hit on the Install Updates option.
Solution 6: Opt for System Restore to fix QuickBooks Error (-12 0)
For this step, you need to restore the system to its latest known state. The steps are given below:
- The first step is to hit the Start tab.
- Then type in the word System Restore in the text box and hit the Enter tab.
- Now, hit on the System Restore tab in the results section, and type the Admin passwords.
- Afterward, perform all the necessary steps in the window and tap on the Restore point.
- Finally, Restore your system and then work on the QuickBooks application.
Solution 7: Use the Scan Now command to fix QuickBooks Error (-12 0)
Here, you need to hit SFC/scannow command in the command prompt to resolve the error. Follow the given steps to open and enter the command in the command box.
- First, hit the Start button, and then proceed forward.
- After that, in the Search box, type in the text Command and hit the Enter key.
- Then, in the next step, hold and press the Ctrl + Shift keys and hit Enter key.
- Now, when you see a permission dialog box and hit the Yes tab.
- Next, you will see a black box with a blinking cursor on the screen.
- Now, follow up by typing the word SFC/scannow and then clicking on the Enter tab.
- Then, the system file checker will Scan for the error and other system file-related issues.
- After that, follow the on-screen prompts and end the process.
Still Unable To Fix QuickBooks Error (-12 0)?
We have summarized all the best solutions to fix this error. If you still face problems, we advise you to connect with the QuickBooks helpline number. Our specialists are also available around-the-clock to help you if you are unable to fix QuickBooks Error Code 12 0 on your own or run into any technical difficulties. Contact QuickBooks Data Service Solutions at +1-(855)-955-1942.
Frequently Asked Questions
The QuickBooks Error Code 12 0 occurs when QuickBooks on your system can not access some resources that require approval. It can also occur due to improper folder permission and administrative rights. Additionally, the wrong uninstallation of the QuickBooks application can also be a reason.
The conditions that you need to remember before troubleshooting the Error -12, 0 in QuickBooks Desktop are:
1. Have admin permissions and privileges before making changes in QuickBooks.
2. Terminate all the QuickBooks services from the Task Manager.
You can fix the Quickbooks error code 12 0 automatically by opening the service.msc file and then running or stopping the QBDataserviceuser23.0 service. The detailed process for the same is given in the blog above.
You can run the disk clean-up to fix the QuickBooks Error Code 12 0:
1. Back up the files and check the available hard-drive space first.
2. Then, clear the cache files and reboot your system.
3. After that, run the Disk Clean-up and open the Explorer Window.
4. Then, click right on the main directory (c:).
5. Now, go to the Properties section and hit the Disk Clean-up option.
