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How to Troubleshoot QuickBooks Error 1335 Like an Expert

QuickBooks Error 1335

QuickBooks makes it easy for you to do several accounting-related processes with the help of its enhanced features. However, you may occasionally encounter errors and glitches that prevent you from using this software. QuickBooks error 1335 is an installation issue that causes the software to freeze, preventing you from updating it.

This issue indicates that the cabinet file (data1.cab) needed for the ongoing installation is faulty, making it unusable for this installation process. This results in a Microsoft Windows error, preventing you from installing QuickBooks. Now, you might be wondering how to resolve this error. Follow this blog to explore effective solutions to your problems.

Troubleshooting the QuickBooks error 1335 can be a time-consuming process. If you are experiencing any technical issues, call +1-(855)-955-1942 to speak with a technical expert.

Common Reasons Why You See QuickBooks Error 1335

You should be aware of the triggers that are causing the QuickBooks error 1335 to prevent this issue in the future. Therefore, we have outlined the most common problems behind it below.

  • The memory in the system may be insufficient
  • The incompatibility between the system and the software
  • A faulty or incomplete installation file of the QuickBooks Desktop
  • The Windows firewall can prevent QuickBooks from installing anything

The reasons mentioned above are possible explanations for the error code 1335 you are experiencing. Next, let’s delve into the most effective troubleshooting methods to resolve this issue.

Practical Fixes That Work on Error 1335 Data1.Cab QuickBooks

Let’s delve into the most effective troubleshooting methods to resolve the QuickBooks error 1335.

1. Run the QuickBooks Install Diagnostic Tool

If an issue occurs during the installation of QuickBooks Desktop, run the QuickBooks Install Diagnostic Tool to repair the faulty file. However, to run the QuickBooks Install Diagnostic tool, you should ensure that you have installed the latest version of QuickBooks Tool Hub.

Next, follow the steps below to run this tool.

Quickbook Tool Hub 1024x605

Note: The tool will take up to 20 minutes to repair the installation file.

After the tool finishes repairing the installation file, restart your computer. Then, you should check whether the issue is resolved. If you are still encountering error 1335, follow the next solution.

2. Update Windows to Resolve the Error 1335

When you update your Windows, that can also help you in resolving various issues, including QuickBooks error 1335. You should follow the steps below to update QuickBooks Desktop.

  • Choose Start, then select Settings
  • Next, select Windows Update
  • Now, click on the Check for Windows updates tab
  • Lastly, if you find any updates, select Download & Install

After updating your system, you should check whether the issue is resolved. However, if you are still encountering the problem, follow the next possible solution.

3. Repair the MSXML DLL Files on Your System

Here, you should register the MSXML DLL files by following the steps below to resolve the QuickBooks error 1335.

For 64-bit Operating System:

  • Choose the Windows Start menu and type cmd
  • Next, right-tap the cmd and choose Run as Administrator
  • Enter cd\windows\syswow64 at the C: prompt
  • Now, type resvr32 MSXML6.dll and tap on Enter
  • Lastly, install QuickBooks Desktop

If you use the 32-bit system, follow the instructions below.

For 32-bit Operating System:

  • Press Windows + R on the keyboard to open the Run command
  • Next, you should type in cmd and hit Enter
  • Now, type regsvr32 MSXML6.dll, then hit Enter
  • Lastly, install QuickBooks Desktop

After registering the MSXML file on your system, you should verify whether the issue is resolved. If you are still facing the same issue, carry out the next given solutions.

4. Configure the Windows Firewall Settings

Occasionally, Windows firewall settings can interrupt the installation process of any software, due to not accepting it as a trusted source. In such a scenario, you should configure the firewall security settings to complete the QuickBooks installation process.

After configuring the firewall settings, you should check whether the problem is resolved. If you are still facing the same issue, follow the next method to delete the temp files on the system.

5. Follow this to Clean the Temporary Folder

To fix error 1335 in QuickBooks Desktop, clean the temporary folder by following the steps below.

  • Start by rebooting your system and logging in again with admin rights
  • Next, follow the path: C:\Users\Username\AppData\Local\Temp
  • Lastly, remove all the temporary files

Even after cleaning all the temporary files, if you are still facing the same issue, you should install QuickBooks in the Selective Startup mode.

6. Try to Install QuickBooks Desktop in Selective Startup Mode

Occasionally, due to background operations, the QuickBooks error 1335 can arise. To resolve this issue, try to install QB Desktop in Selective Startup mode by following the steps below.

  • Press Windows + R on the keyboard to access the Run command
  • Next, enter msconfig, choose OK
  • Choose Selective Startup and Load system services in the General tab
  • Head to the Services, then click on Hide all Microsoft Services
  • Now, you should choose the Disable all
  • Then, uncheck Hide all Microsoft services
  • Here, you will need to select Windows Installer from the list of services
  • Lastly, click on OK, followed by selecting Restart

After restarting your system, you should reinstall QuickBooks Desktop. Once done, follow the next few steps to switch the computer to normal mode.

  • Again, hit Windows + R on the keyboard to access the Run command
  • Type msconfig, and select OK
  • Choose Normal Startup in the General tab
  • Finally, you should select OK, followed by Restart on the System Configuration window

After implementing this method, you should check whether the problem is fixed. We hope that the troubleshooting solutions mentioned above will fix this error. Let’s now wrap up this post with a quick review to get an insight into what we have learned so far.

A Quick View of QuickBooks Error 1335

This quick-view table provides a condensed version of the information covered in this blog about QuickBooks error 1335.

Error DescriptionThe QuickBooks error 1335 indicates that the cabinet file [data1.cab] or cabinet file [2] required for this installation is corrupt and inaccessible.
Reasons behind the error 1335Damaged installation file/CD, insufficient memory, outdated Windows OS, firewall blockage, or faulty MSXML DLL files.
Here’s what you can do to resolve this issueRun the QuickBooks Install Diagnostic tool, update the Windows operating system, clean temporary folders, repair MSXML files, or try to install QuickBooks in Selective Startup mode.

Conclusion

This was all about the QuickBooks error 1335, which prevents you from installing the QB software. This blog has mentioned all the possible causes behind this issue. Moreover, it has provided you with the most effective troubleshooting methods to eliminate it. However, if you are facing any technical difficulties in resolving it, dial +1-(855)-955-1942 to speak with an expert to get assistance in troubleshooting this error.

Q. What is the QuickBooks error 1335?

A. QuickBooks error 1335 commonly occurs when you try to update or install the QB application on your computer. This error mostly arises due to the damaged CD file that you are trying to install this software with, or the insufficient space in the system’s memory. Any faults in the MSXML file can also cause these types of issues.

Q. What can you do to resolve the error 1335 in QuickBooks Desktop?

A. To resolve the QuickBooks error code 1335, you should run the QuickBooks Install Diagnostic tool from the QB Tool Hub application. If this doesn’t work, you should update your Windows. Next, repair the MSXML DLL files by registering them. Even after trying these methods, if you’re unable to resolve this issue, reinstall the QB Desktop in the Selective Startup mode.

Q. How can you install the missing or damaged file manually?

A. Follow the steps given below to install the missing or damaged file:
a. Hit Windows + R to access the Run box 
b. Next, type cmd and press Enter
c. Head to the file containing the installation file
d. Here, type “msiexec/i [filename].msi” and press Enter

Now, perform the next few on-screen steps. 

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Robert Downe SEO Editor
Robert is an accounting professional, well versed in many accounting software. He has established himself as a QuickBooks expert over the past ten years. Robert finds great joy in assisting businesses and accountants all over the country so that they can manage their finances seamlessly. He does so individually and through his blogs.

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